At a Glance
- Tasks: Source and supply vehicle parts while delivering top-notch customer service.
- Company: Join a premium brand car dealership in Wimbledon with a strong team culture.
- Benefits: Competitive salary, OTE earnings, and a fantastic benefits package.
- Other info: Opportunity for career growth in a well-established dealership.
- Why this job: Be part of a dynamic team and enhance your skills in the motor trade.
- Qualifications: 12 months of Parts Advisor experience is essential; driving licence preferred.
The predicted salary is between 30200 - 36750 £ per year.
Our client, a premium brand car dealership in Wimbledon, has the requirement for an experienced Parts Advisor to join their established Aftersales team.
Responsibilities:
- Efficiently source and supply vehicle parts to the workshop and customers
- Meet agreed departmental targets
- Deliver an excellent standard of customer care
- Dealing with customer phone calls and face-to-face enquiries
- Receiving deliveries of parts into the business
- Allocating parts accordingly within the storage systems
- Preparing and providing accurate quotations
- Communicating relevant promotional offers
- Ensure that the Parts Department is kept organised, clean and tidy
- Invoicing and taking payment for parts
Experience, Skills & Qualifications:
Essential Requirements:
- Minimum of 12 months motor trade Parts Advisor experience
Desirable Requirements:
- Franchised Dealership Experience
- Kerridge or Pinnacle
- Full UK Driving Licence
Remuneration & Benefits:
Basic Salary £30,200 (DOE); On Target Earnings of £36,750; Great Benefits Package.
Parts Advisor in London employer: KPI People
Join our dynamic team as a Paint Technician in Loughton, Essex, where we prioritise employee satisfaction and growth. Enjoy a competitive hourly rate of £25, guaranteed weekly pay, and the flexibility of various contract options, all within a supportive work culture that values your skills and experience. With no weekend work required and opportunities for overtime, this role offers a perfect balance for those seeking meaningful employment in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like KPI People, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like KPI People!
We think you need these skills to ace Parts Advisor in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at KPI People, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at KPI People and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show KPI People that you’re ready to jump in and contribute right away!
How to prepare for a job interview at KPI People
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!