At a Glance
- Tasks: Meet and greet customers, manage service plans, and deliver top-notch customer service.
- Company: Join a busy franchised main dealership in Letchworth with a successful Aftersales team.
- Benefits: Enjoy a competitive salary of £32,000, great benefits, and a company pension.
- Other info: Full-time role with 45 hours a week, including Saturday mornings on a rota.
- Why this job: Be part of a dynamic team and enhance your skills in the motor trade industry.
- Qualifications: Must have 2 years of Motor Trade Service Advisor experience and a full UK driving licence.
The predicted salary is between 32000 - 32000 £ per year.
Our client, a busy franchised main dealership in Letchworth, has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
- Meet and Greet Customers.
- Accurate completion of courtesy car insurance paperwork.
- Quoting, introducing and selling of Service Plans.
- Delivering the highest level of customer service at all times.
Requirements
- 2 years Motor Trade Service Advisor experience.
- Full UK Driving Licence.
Salary and Benefits
- Basic Salary of £32,000 depending on Experience.
- Great Benefits Package.
- 45 hours a week including Saturday mornings on a rota.
KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide.
Client Services Consultant (Administration) employer: KPI People
Join a dynamic and thriving team at our Letchworth dealership, where we prioritise exceptional customer service and employee satisfaction. With a competitive salary of £32,000 and a comprehensive benefits package, including a company pension and employee discounts, we foster a supportive work culture that encourages professional growth and development. As a valued member of our Aftersales team, you'll have the opportunity to excel in your role while enjoying the perks of working in a busy and engaging environment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Consultant (Administration)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've handled tough situations in the past. Show them you can deliver top-notch service!
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that dream job as a Service Advisor.
We think you need these skills to ace Client Services Consultant (Administration)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous motor trade service advisor experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing those relevant skills and achievements!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our team.
Be Personable:Since customer service is key in this role, let your personality shine through in your written application. We love candidates who can convey their passion for delivering top-notch service and connecting with customers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at KPI People
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge, especially around service advising. Be ready to discuss your previous experience and how it relates to the role. Highlight specific situations where you delivered excellent customer service or resolved issues effectively.
✨Showcase Your People Skills
As a Service Advisor, you'll be meeting and greeting customers regularly. Practice how you can convey warmth and professionalism in your interactions. Think of examples where you've gone above and beyond for a customer, as this will show your commitment to delivering top-notch service.
✨Prepare for Common Questions
Anticipate questions related to service plans, insurance paperwork, and customer handling. Prepare concise answers that demonstrate your expertise and problem-solving skills. This will help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally to reflect the dealership's image. A polished appearance shows that you take the opportunity seriously and are ready to represent the company well.
