At a Glance
- Tasks: Meet and greet customers, manage service plans, and deliver top-notch customer service.
- Company: Join a busy franchised main dealership in Letchworth with a strong team culture.
- Benefits: Enjoy a competitive salary, great benefits package, and on-site parking.
- Other info: Full-time role with opportunities for career growth in a thriving environment.
- Why this job: Be part of a dynamic team and enhance your skills in the motor trade.
- Qualifications: Must have 2 years of motor trade service advisor experience and a full UK driving licence.
The predicted salary is between 32000 - 32000 £ per year.
Our client, a busy franchised main dealership in Letchworth, has the requirement for an experienced Service Advisor to join their successful Aftersales team.
Service Advisor Responsibilities
- Meet and Greet Customers.
- Accurate completion of courtesy car insurance paperwork.
- Quoting, introducing and selling of Service Plans.
- Delivering the highest level of customer service at all times.
Requirements
- 2 years Motor Trade Service Advisor experience.
- Full UK Driving Licence.
Salary and Benefits
- Basic Salary of £32,000 depending on Experience.
- Great Benefits Package.
- 45 hours a week including Saturday mornings on a rota.
Job Type: Full-time
Company pension, Employee discount, On-site parking.
Client Service Associate - Retirement Plans employer: KPI People
At our Letchworth dealership, we pride ourselves on fostering a dynamic and supportive work environment where our Service Advisors can thrive. With a competitive salary of £32,000 and a comprehensive benefits package, including a company pension and employee discounts, we are committed to the growth and development of our team members. Join us to be part of a dedicated Aftersales team that values exceptional customer service and offers opportunities for career advancement in the motor trade industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Service Associate - Retirement Plans
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for those interviews! Brush up on your customer service skills and be ready to share examples of how you've delivered top-notch service in the past. Show them you’re the perfect fit for their team!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm and professionalism, which is exactly what dealerships are looking for.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities for Service Advisors and other roles in the motor trade. It’s super easy, and you’ll be one step closer to landing that dream job!
We think you need these skills to ace Client Service Associate - Retirement Plans
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous motor trade service advisor experience. We want to see how your skills match the role, so don’t be shy about showcasing your achievements in customer service and any relevant training you've had.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the responsibilities listed in the job description, like meeting and greeting customers or selling service plans.
Show Off Your Customer Service Skills:Since delivering top-notch customer service is key, make sure to include examples of how you've excelled in this area. We love seeing candidates who can demonstrate their ability to handle customer queries and provide solutions effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at KPI People
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge and service advisor experience. Be ready to discuss specific scenarios where you've excelled in customer service or resolved issues, as this will show your expertise and confidence.
✨Showcase Your People Skills
As a Service Advisor, you'll be the face of the dealership. Practice how you would greet customers and handle their queries. Think about examples where you've gone above and beyond for a customer, as this will highlight your commitment to excellent service.
✨Prepare for Common Questions
Anticipate questions related to your previous experience, especially around quoting and selling service plans. Prepare concise answers that demonstrate your ability to meet targets and deliver results, as this is crucial for the role.
✨Dress the Part
First impressions matter! Dress smartly and professionally for the interview. This shows that you take the opportunity seriously and understand the importance of representing the dealership well.
