At a Glance
- Tasks: Meet and greet customers, manage vehicle service updates, and ensure top-notch customer service.
- Company: Busy franchised main dealership in Ewell with a successful Aftersales team.
- Benefits: Basic salary of £30,000 - £34,000 with uncapped OTE up to £45,000 and great benefits.
- Other info: Monday to Friday working hours with excellent career growth opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in the motor trade.
- Qualifications: 12 months of Motor Trade Service Advisor experience and a full UK driving licence.
The predicted salary is between 42500 - 42500 £ per year.
Service Advisor – Ewell - Basic Salary - £30,000 - £34,000 – OTE - £40,000 - £45,000 Uncapped – Great Benefits Package -
Our client, a busy franchised main dealership in Ewell has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
As a Service Advisor your responsibilities will include
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements
12 months Motor Trade Service Advisor experience Full UK Driving Licence
Desirable Requirements
- Franchised Dealership Experience Kerridge or Pinnacle Experience
- Remuneration & Benefits
Basic Salary of £30,000 - £34,000 On Target Earnings of £40,000 - £45,000 uncapped Great Benefits Package
- Working Hours
- Monday to Friday 8am – 6pm
