Service Advisor

Service Advisor

Full-Time 15 - 17 £ / hour (est.) No working from home possible
KPI People Ltd

At a Glance

  • Tasks: Assist customers with service needs and ensure a smooth experience.
  • Company: Busy franchised dealership in Dartford with a supportive team.
  • Benefits: Competitive pay, weekly earnings, guaranteed hours, and flexible contracts.
  • Other info: Immediate start available with opportunities for overtime.
  • Why this job: Join a dynamic team and kickstart your career in the motor trade.
  • Qualifications: 12 months of Service Advisor experience in a franchised dealership.

The predicted salary is between 15 - 17 £ per hour.

Our client, a busy franchised main dealership in Dartford, has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.

Details:

  • Hourly Rate: £15 - £17.50 per hour (DOE)
  • Guaranteed 47.5 paid hours per week
  • PAYE, no weekends unless wanted
  • Weekly pay
  • Further contracts available for the right candidate

What’s in it for you?

  • Competitive hourly rates
  • Referral scheme
  • Experienced recruitment consultant available day and night
  • Flexible contracts to suit you

Experience required:

  • 12 months Motor Trade Service Advisor experience
  • Franchised dealer experience is desirable
  • Kerridge or Pinnacle experience desirable
  • Full UK Driving Licence
  • Excellent references

Service Advisor employer: KPI People Ltd

KPI People is an exceptional employer, offering a supportive work culture that prioritises employee well-being and flexibility. With competitive hourly rates, guaranteed hours, and no weekend work unless desired, employees can enjoy a balanced work-life while benefiting from opportunities for growth within the automotive industry. Located in Dartford, our team is dedicated to providing a rewarding experience for Service Advisors, ensuring they have the resources and support needed to thrive.

KPI People Ltd

Contact Details:

KPI People Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Advisor

Tip Number 1

Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Brush up on your knowledge of Kerridge or Pinnacle systems, and be ready to discuss your franchise dealership experience. We want you to shine and show them why you're the perfect fit for their team.

Tip Number 3

Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role, which is always a bonus.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Let’s get you that Service Advisor position in Dartford!

We think you need these skills to ace Service Advisor

Franchise Dealership Experience
Motor Trade Service Advisor Experience
Kerridge
Pinnacle
Full UK Driving Licence
Excellent References
Customer Service Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your franchise dealership experience and any relevant skills. We want to see how your background fits the Service Advisor role, so don’t hold back on showcasing your achievements!

Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing enthusiasm, so let your personality come through while keeping it professional.

Show Off Your Skills:Mention any specific software experience like Kerridge or Pinnacle in your application. We’re keen on candidates who can hit the ground running, so highlight those skills that make you stand out!

Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!

How to prepare for a job interview at KPI People Ltd

Know Your Stuff

Make sure you brush up on your franchise dealership experience. Be ready to discuss specific situations where you've excelled as a Service Advisor, especially using systems like Kerridge or Pinnacle. This will show that you’re not just familiar with the role but have hands-on experience.

Showcase Your Customer Service Skills

As a Service Advisor, you'll be the face of the dealership. Prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to maintain a positive attitude and resolve issues efficiently – this is key to impressing your interviewers.

Ask Smart Questions

Interviews are a two-way street! Prepare thoughtful questions about the dealership's operations, team dynamics, or their approach to customer service. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Be Ready for Practical Scenarios

Expect to face practical scenarios during the interview. They might ask how you'd handle a busy day or a difficult customer. Think through your responses ahead of time, focusing on your problem-solving skills and how you prioritise tasks under pressure.