Aftersales Manager – Romford – Basic Salary –  £55,000 – OTE – £70,000 – Company Car – No Saturdays – Extensive Benefits Package –  Our client, a large franchised main dealership, in Romford has the requirement for an experienced Aftersales Manager / Service Manager to join their established and high performing Aftersales team. Responsibilities  As an Aftersales Manager / Service Manager your responsibilities will include: Organise, coach, motivate and lead your workshop & front of house team Ensuring the very highest levels of customer service every time. Departmental profitability Delivering dealership and manufacturer budgets Controlling expenses Recruitment and selection, staff coaching and motivation Optimising workshop capacity and utilisation Installing, and maintaining processes Monitor, develop and improve CSI and customer experience  Experience, Skills & Qualifications  Essential Requirements:  Minimum of 3 years' Aftersales Manager / Service Manager experience Full UK Driving Licence  Desirable Requirements:  Franchised Dealership Experience Kerridge  Remuneration & Benefits  Basic Salary of £55,000 On Target Earnings of £70,000 Use of Company Vehicle Extensive Benefits Package
Contact Detail:
KPI People Ltd Recruiting Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Manager role. Highlight your experience in managing teams, customer service excellence, and any relevant dealership experience. We want to see how you fit into our high-performing team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. We love seeing genuine enthusiasm for the position!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved customer satisfaction or departmental profitability in your previous roles. We appreciate results-driven candidates!
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