At a Glance
- Tasks: Meet and greet customers, explain vehicle work, and provide updates.
- Company: Busy independent workshop with a friendly team atmosphere.
- Benefits: Basic salary of £32,000, OTE of £37,000, and great benefits.
- Other info: Enjoy Monday to Friday hours with no weekends and 23 days holiday.
- Why this job: Join a dynamic team and deliver top-notch customer service.
- Qualifications: 12 months experience as a Service Advisor and a full UK driving licence.
The predicted salary is between 32000 - 37000 £ per year.
Our client, a busy Independent Workshop, has the requirement for a Service Advisor to join their successful team.
Responsibilities
- Meet and Greet Customers.
- Explain to customers the work due to be carried out on their vehicle.
- Calling customers with progress updates and advise of any work needed.
- Liaising with the Workshop, Parts Department, Invoicing work carried out.
- Invoice explanation and taking payment.
- Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
- 12 months Motor Trade Service Advisor experience
- Full UK Driving Licence
Desirable Requirements:
- Franchised Dealership Experience
Remuneration & Benefits
- Basic Salary of £32,000
- On Target Earnings of £37,000
- Great Benefits Package
Working Hours
- Monday to Friday 8:00 - 17:30
- No Saturdays
- 23 Days Holiday plus Bank Holidays
Service Advisor in Northampton employer: KPI People Ltd
Join a prestigious car dealership in Wimbledon as a Parts Advisor, where you will thrive in a dynamic and supportive work environment. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees feel valued and empowered to excel in their roles. Experience the unique advantage of working in a premium setting that prioritises customer satisfaction and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Northampton
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the company. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Service Advisor in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how your skills match the job description, so don’t be shy about showcasing your motor trade experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service skills and any relevant experience that makes you stand out.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KPI People Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade and the specific services offered by the workshop. Familiarise yourself with common vehicle issues and how to explain them to customers clearly.
✨Customer Service is Key
Since the role revolves around customer interaction, think of examples from your past experience where you delivered exceptional customer service. Be ready to discuss how you handle difficult situations and keep customers happy.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions for Service Advisors, such as how you would handle a customer complaint or explain a complex invoice.
✨Dress to Impress
Even though it’s a workshop environment, first impressions matter. Dress smartly to show that you take the opportunity seriously. A neat appearance can set a positive tone for the interview.
