At a Glance
- Tasks: Source and supply vehicle parts while delivering top-notch customer service.
- Company: Luxury car dealership in High Wycombe with a strong reputation.
- Benefits: Basic salary up to £30,000, OTE £35,000, and great benefits package.
- Other info: Opportunity for career growth in a well-established dealership.
- Why this job: Join a dynamic team and work with luxury vehicles in a thriving environment.
- Qualifications: 12 months of Parts Advisor experience in the motor trade required.
Our client, a Luxury brand car dealership, in High Wycombe has the requirement for an experienced Parts Advisor to join their established Aftersales team.
Parts Advisor Responsibilities
- Efficiently source and supply vehicle parts to the workshop and customers
- Meet agreed departmental targets
- Deliver an excellent standard of customer care
- Dealing with customer phone calls and face to face enquiries
- Receiving deliveries of parts into the business
- Allocating parts accordingly within the storage systems
- Preparing and providing accurate quotations
- Communicating relevant promotional offers
- Ensure that the Parts Department is kept organised, clean and tidy
- Invoicing and taking payment for parts
Experience, Skills & Qualifications
Essential Requirements:
- Minimum of 12 months motor trade Parts Advisor experience
Desirable Requirements:
- Franchised Dealership Experience
- Kerridge or Pinnacle
- Full UK Driving Licence
Remuneration & Benefits
Basic Salary up to £30,000 (DOE) On Target Earnings of £35,000 Great Benefits Package
Parts Advisor in High Wycombe employer: KPI People Ltd
Join a prestigious luxury car dealership in High Wycombe as a Parts Advisor, where you will be part of a dynamic Aftersales team dedicated to delivering exceptional customer service. Enjoy a competitive salary with excellent on-target earnings, alongside a comprehensive benefits package that supports your professional growth and well-being. Our collaborative work culture fosters development and rewards hard work, making this an ideal place for those seeking a fulfilling career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the lookout for a Parts Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of vehicle parts and customer service skills. We recommend practising common interview questions and even role-playing with a friend to boost your confidence.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight your previous Parts Advisor roles and any specific achievements. Numbers speak volumes, so mention how you met targets or improved customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Parts Advisor in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Parts Advisor. We want to see how you've efficiently sourced and supplied vehicle parts in the past, so don’t hold back on those details!
Show Off Your Customer Care Skills:Since delivering excellent customer care is key for us, include examples of how you've handled customer enquiries, both over the phone and face-to-face. This will really make your application stand out!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get across your relevant experience without any fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role quickly. Don’t miss out!
How to prepare for a job interview at KPI People Ltd
✨Know Your Parts
Brush up on your knowledge of vehicle parts and their functions. Being able to discuss specific parts and their applications will show that you’re not just familiar with the role, but passionate about it too.
✨Customer Care is Key
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your commitment to customer care.
✨Familiarise Yourself with the Systems
If you have experience with Kerridge or Pinnacle, be ready to talk about it. If not, do a bit of research on these systems so you can discuss how you would adapt to using them in the role.
✨Stay Organised
Since keeping the Parts Department tidy is part of the job, think of ways you’ve maintained organisation in previous roles. Share these strategies during your interview to highlight your ability to keep things running smoothly.
