At a Glance
- Tasks: Welcome visitors, manage the reception area, and provide top-notch customer service.
- Company: Busy franchised car dealership in Dartford with a friendly atmosphere.
- Benefits: Earn £15 per hour, enjoy weekly pay, and work 47.5 hours a week.
- Other info: Immediate start available for motivated individuals looking to grow.
- Why this job: Join a dynamic team and enhance your customer service skills while making great connections.
- Qualifications: 2 years of face-to-face customer service experience required.
Our client, a busy franchised car dealership in Dartford, has the requirement for a Showroom Host / Receptionist to join their front of house team on an immediate start temporary contract.
As a Showroom Host / Receptionist your duties will include:
- Meet & Greet all visitors to the dealership in a friendly and courteous manner
- Qualify their reason for the visit and direct them to the correct department
- Keep the visitor log up to date
- Make refreshments for customers in the waiting area
- Keep the reception and customer waiting areas clean and tidy
- Take inbound telephone calls
- Delivering the highest levels of customer service at all times
Experience, Skills & Qualifications
Essential Requirements:
- 2 years stable face to face Customer Service experience
Desirable Requirements:
- Full UK Driving Licence
- Motor Trade experience
- Dealership experience very useful.
Remuneration & Benefits:
£15 per hour
47.5 hours per week
Weekly Pay
Showroom Host in Dartford employer: KPI People Ltd
Join a dynamic and welcoming team at our busy franchised car dealership in Dartford, where we prioritise exceptional customer service and employee satisfaction. With competitive pay of £15 per hour and weekly pay, we offer a supportive work culture that values your contributions and provides opportunities for personal growth within the automotive industry. Experience a rewarding role as a Showroom Host, where your friendly demeanour and dedication to customer care will make a real difference in our clients' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Host in Dartford
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and what they’re all about. This will help you connect with them during your interview and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your meet and greet skills! As a Showroom Host, you'll be the face of the dealership. Role-play with a friend or family member to nail that friendly and courteous vibe. Remember, first impressions count!
✨Tip Number 3
Don’t forget to highlight your customer service experience. Be ready to share specific examples of how you’ve gone above and beyond for customers in the past. This will show them you can deliver the highest levels of service they’re looking for.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to reach out directly. Good luck!
We think you need these skills to ace Showroom Host in Dartford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of flair while keeping it professional. Remember, this role is all about customer interaction, so a friendly tone can go a long way.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service. We’re looking for someone who can meet and greet visitors with a smile, so mention any past roles where you've done just that. Tailoring your application to the job description will help us see why you’re the perfect fit!
Keep It Neat and Tidy:Just like the reception area you’ll be maintaining, your application should be clean and well-organised. Use clear headings, bullet points, and concise language to make it easy for us to read. A tidy application reflects your attention to detail, which is key for this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and get you on the path to joining our team. Plus, it shows you’re proactive and keen to get started!
How to prepare for a job interview at KPI People Ltd
✨Know the Dealership
Before your interview, do a bit of research on the dealership. Understand their values, the types of cars they sell, and any recent news about them. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share specific examples from your past experience. Think of situations where you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to deliver top-notch service.
✨Practice Your Meet & Greet
As a Showroom Host, first impressions are key. Practice your greeting and body language. A warm smile and confident handshake can set the tone for a positive interaction. You want to convey friendliness and professionalism right from the start.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, the dealership's culture, or what a typical day looks like. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether it's the right fit for you.
