At a Glance
- Tasks: Ring up customer purchases and ensure a smooth checkout experience.
- Company: Join KPH Healthcare Services, a multistate organisation committed to excellent service.
- Benefits: Earn $15.00 - $15.52 an hour with flexible shifts and a supportive work environment.
- Why this job: Perfect for those who love interacting with people and want to build customer service skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a positive attitude!
- Other info: Must be available for scheduled shifts and pass a drug test.
Scope of Responsibilities: Works under direct supervision and follows standard procedures to accomplish assigned tasks.
Job Summary: Responsible for ringing out each customer's purchases while ensuring total customer satisfaction.
Responsibilities:
- Accurately scan and ring out all customer purchases using POS register including cash, check, and charge transactions.
- Accurately provide change to customers.
- Follow proper procedure for closing out of register at end of shift.
- Request additional help as needed to maintain appropriate customer service levels.
- Offer assistance to customers with large purchases as needed (carry purchases out to their cars).
- Replenish inventory from in-store stock and incoming orders.
- Perform general housekeeping duties necessary to maintain a professional and clean checkout area.
- Assist in the maintenance of general store cleanliness including restrooms, break rooms, backrooms, and entryways - responsible for daily store standards.
- Replenish register supplies as needed.
- Answer the phone using appropriate greeting and maintaining customer service levels as needed.
- Assist in the inventory management, price marking, and merchandising of the checkout area and surrounding departments as needed.
- React to potential shoplifters following company policy.
- Assist in the implementation of Kinney Standard of Presentation (Merchandising).
- Assist in the ordering of replacement products from the appropriate supplier.
- Assist in identifying and returning outdated or overstocked merchandise to the proper source.
- Accurately package and prepare items for home/business delivery.
- Responsible for completing all mandatory and regulatory training programs.
- Perform other duties as assigned.
Qualifications:
- Attendance Requirements: Must be available and on-time for scheduled work shifts.
- Experience: Preferred: 0-1 years previous experience in related position.
- Special Conditions of Employment: Drug test. Initial and continuous exclusion and sanction/disciplinary monitoring. Any and all additional eligibility requirements based on the specific position.
Compensation: $15.00 - $15.52 an hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.
Store Clerk employer: KPH Healthcare Services
Contact Detail:
KPH Healthcare Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Clerk
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will help you assist customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. Being able to handle various customer interactions confidently can set you apart from other candidates.
✨Tip Number 3
Understand the importance of inventory management and merchandising. Showing that you have a grasp of these concepts can highlight your readiness for the role.
✨Tip Number 4
Be prepared to discuss how you would handle difficult situations, such as dealing with shoplifters or unhappy customers. This demonstrates your problem-solving skills and commitment to customer satisfaction.
We think you need these skills to ace Store Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in customer service or retail. Use keywords from the job description to demonstrate that you understand the role and its responsibilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Store Clerk position. Mention specific skills that align with the job duties, such as handling transactions, providing excellent customer service, and maintaining store cleanliness.
Highlight Relevant Skills: In your application, emphasise skills like cash handling, communication, and teamwork. These are crucial for a Store Clerk role and will help you stand out to the hiring team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KPH Healthcare Services
✨Know the Job Description
Familiarise yourself with the responsibilities and duties outlined in the job description. Understanding what is expected of a Store Clerk will help you tailor your answers to demonstrate how your skills and experiences align with the role.
✨Practice Customer Service Scenarios
Since customer satisfaction is key, prepare for questions related to customer service. Think of examples from your past experiences where you successfully handled difficult customers or went above and beyond to assist someone.
✨Demonstrate Attention to Detail
As a Store Clerk, accuracy is crucial when handling transactions. Be ready to discuss how you ensure precision in your work, whether it's through double-checking prices or maintaining a clean checkout area.
✨Show Enthusiasm for Teamwork
This role involves working closely with others, so express your willingness to collaborate and support your colleagues. Share examples of how you've worked effectively in a team environment in the past.