Associate- Financial Services Dispute Resolution in London

Associate- Financial Services Dispute Resolution in London

London Full-Time 69750 - 85250 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead KPay's UK product expansion and drive new features from concept to launch.
  • Company: Join KPay, a top fintech company recognised for innovation and growth.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for professional development.
  • Other info: Hands-on role with excellent career growth potential in a fast-paced industry.
  • Why this job: Make a real impact in the fintech space while working with cutting-edge technology.
  • Qualifications: 1-2 years of product management experience, especially in payments or POS systems.

The predicted salary is between 69750 - 85250 £ per year.

KPay Group (“KPay”) is a leading fintech company committed to empowering businesses of all sizes through simple, seamless, smart and secure technology solutions. Serving more than 89,000 merchants across Australia, Hong Kong, Japan, and Singapore, KPay helps unlock growth potential by building a one-stop platform for financial management, business operations, and digital transformation.

The company has been recognised as PayTech of the Year at the 2025 Asia FinTech Awards, selected on Forbes Asia’s 100 to Watch list in 2025 and ranked among Singapore's Top FinTech Companies 2026 list, curated by Tech in Asia and Statista.

We are looking for a hands-on Product Associate to lead KPay's UK product expansion and help build our offering from the ground up. Responsibilities include:

  • Drive new products and features from concept through to market launch, working hands-on across the full lifecycle.
  • Adapt KPay's global product to UK-specific needs — local payment methods, hardware/compliance requirements, language, and merchant workflows.
  • Work with engineering and design teams (UK and HQ) to translate requirements into clear specs and user stories.
  • Plan and run QA/UAT cycles, coordinate go-to-market and rollout logistics, and stay closely involved post-launch to monitor adoption and fix issues quickly.
  • Partner with Compliance/Legal to ensure the product meets UK regulatory requirements (FCA, PCI-DSS, PSD2/Open Banking, etc.).
  • Analyse product usage data and merchant feedback to continuously improve the platform.

Qualifications:

  • 1-2 years of Product Management experience, with hands-on experience in online/offline payments and/or POS systems.
  • Solid understanding of the payments value chain and/or POS hardware/software ecosystems.
  • Down-to-earth and execution-oriented — comfortable rolling up your sleeves and doing the grunt work.
  • Data-driven approach to prioritisation and decision-making.
  • Strong project management skills — able to plan workstreams, set clear milestones, manage dependencies across teams, and keep things moving without constant oversight.
  • Proficiency in additional languages (beyond English) is a plus.

Associate- Financial Services Dispute Resolution in London employer: KPay Group

KPay Group is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a tangible impact in the fintech space. With a strong focus on employee growth, KPay offers hands-on opportunities to lead product expansion in the UK, ensuring that team members are not only involved in strategic planning but also in execution and problem-solving. Located in a vibrant market, employees benefit from a collaborative environment that encourages creativity and adaptability, making it an ideal place for professionals eager to contribute to meaningful projects while advancing their careers.

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Contact Details:

KPay Group Recruitment Team

We think you need these skills to ace Associate- Financial Services Dispute Resolution in London

Product Management
Online/Offline Payments
POS Systems
Payments Value Chain
Project Management
Data Analysis
Quality Assurance (QA)