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- Tasks: Support customers on-site with installations, repairs, and diagnostics of technical equipment.
- Company: Join a dynamic company that values professionalism and customer relationships.
- Benefits: Competitive pay, travel opportunities, and hands-on experience in the field.
- Other info: Enjoy a role that offers independence and the chance to work with cutting-edge technology.
- Why this job: Gain valuable skills while making a real difference for customers across the UK.
- Qualifications: 3 years of auto electrics experience and a clean UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
About the role: To provide support to customers in the field; ensuring that the company is represented in a professional manner and managing on-site installations, repairs, and diagnostics. Troubleshooting, testing, repairing, and servicing technical and mechanical equipment. Providing service and customer support during field visits. Diagnosing errors or technical problems and determining solutions. Producing detailed service reports. Operating vehicles and machinery in a safe manner. Following company procedures and protocols. Cooperating with technical teams and sharing information across the organisation. Making appropriate recommendations and briefing on repairs, diagnostics, and equipment specifications. Building positive relationships with customers.
Key Skills and Requirements:
- Technical Expertise
- Auto electrics: 3 years (preferred)
- The role requires significant travel all over the UK
- Ability to work independently
- Clean full UK driving licence essential
Onsite Technician in Shrewsbury employer: KPA Recruitment Ltd
Contact Detail:
KPA Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Technician in Shrewsbury
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your troubleshooting skills before the interview. Think of real-life examples where you've diagnosed and solved technical problems. Being able to share these stories will make you stand out as a candidate who can think on their feet.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what the company really values in an onsite technician.
✨Tip Number 4
When you apply through our website, make sure to highlight your customer service skills. Building positive relationships is key in this role, so share examples of how you've gone above and beyond for customers in the past!
We think you need these skills to ace Onsite Technician in Shrewsbury
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see your experience with auto electrics and any relevant repairs or diagnostics you've handled. Be specific about the tools and techniques you’ve used!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key skills and requirements mentioned in the job description. This shows us that you’re genuinely interested in the role.
Share Your Customer Service Experience: Since this role involves building positive relationships with customers, make sure to include examples of how you've provided excellent service in the past. We love to see candidates who can communicate effectively and handle customer queries with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KPA Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical expertise, especially in auto electrics. Be ready to discuss specific equipment you've worked with and any troubleshooting experiences you've had. This will show that you’re not just familiar with the theory but have practical knowledge too.
✨Demonstrate Your Customer Service Skills
Since building positive relationships with customers is key, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your ability to communicate effectively and resolve issues on-site.
✨Be Ready for Problem-Solving Questions
Expect questions that test your diagnostic skills. Practice explaining how you would approach common technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Independence and Team Spirit
This role requires you to work independently while also cooperating with technical teams. Be prepared to discuss how you manage your time and tasks when working alone, as well as how you share information and collaborate with others when needed.