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- Tasks: Manage and optimise CRM systems while ensuring seamless integration and performance.
- Company: Dynamic client based in Halesfield with a focus on customer relationships.
- Benefits: Monday to Friday hours, temp to perm opportunity for the right candidate.
- Why this job: Join a team where your skills can directly enhance customer experiences.
- Qualifications: Experience with CRM systems and strong communication skills are essential.
- Other info: Perfect for those who thrive in both independent and team environments.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a highly skilled CRM Administrator on behalf of a client based in Halesfield. The successful candidate will be responsible for managing and optimising our Customer Relationship Management systems, ensuring seamless integration with various platforms and maintaining system security and performance. The ideal applicant will possess extensive experience in system administration, solution architecture, and a broad range of IT skills, including database management.
Hours of work are Monday - Friday, 9am-5pm.
Responsibilities
- Administering and updating our company systems and CRM
- Checking daily new and outstanding tasks
- Calling customers to see if further information is required
- Reviewing sales emails to identify next stage of quotation
- Check Order documentation
- Answering telephones
- Liaising with sales to sort out the enquiries to a final quotation required standard
- Filing and emailing
Requirements
- Sales B to C experience preferred
- Good computer skills and previous experience of working with a CRM system
- Ability to verbally communicate quickly and effectively with prospective customers
- A positive, polite, friendly and approachable attitude
- Fantastic communication skills
- Eye for detail
- Excellent time keeping
- You will need to be able to work alone and as part of a team
Temp to perm for the right candidate.
CRM Administrator in London employer: KPA Recruitment Ltd
Contact Detail:
KPA Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a CRM Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common CRM Administrator interview questions and practice your answers. We want you to showcase your skills in system administration and communication, so be ready to impress!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Make sure your application stands out by tailoring it to the specific CRM Administrator role you’re eyeing.
We think you need these skills to ace CRM Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems and any relevant IT skills. We want to see how your background aligns with the responsibilities listed in the job description.
Craft a Compelling Cover Letter: Use your cover letter to showcase your communication skills and positive attitude. Let us know why you're excited about the role and how you can contribute to our team!
Showcase Your Attention to Detail: Since the role requires an eye for detail, make sure your application is free from typos and errors. A polished application reflects your professionalism and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at KPA Recruitment Ltd
✨Know Your CRM Inside Out
Make sure you’re familiar with the specific CRM systems the company uses. Brush up on your knowledge of system administration and solution architecture, as these will likely come up in conversation. Being able to discuss how you've optimised CRM systems in the past will show you're the right fit.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and sales teams, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with clients or resolved issues in previous roles. This will demonstrate your ability to handle customer interactions smoothly.
✨Highlight Your Attention to Detail
The job requires a keen eye for detail, so be ready to discuss instances where your attention to detail made a difference. Whether it’s catching errors in documentation or ensuring data accuracy in a CRM, having specific examples will help you stand out.
✨Prepare Questions About the Role
Interviews are a two-way street, so think of insightful questions to ask about the company’s CRM processes and team dynamics. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.