CRM Administrator

CRM Administrator

Full-Time 30000 - 48000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Manage and optimise our CRM systems while ensuring seamless integration and performance.
  • Company: Dynamic client based in Halesfield with a focus on customer relationships.
  • Benefits: Temp to perm opportunity with potential for career growth.
  • Why this job: Join a team where your skills can directly impact customer satisfaction.
  • Qualifications: Experience with CRM systems and strong communication skills required.
  • Other info: Work Monday to Friday, 9am-5pm in a supportive environment.

The predicted salary is between 30000 - 48000 £ per year.

We are seeking a highly skilled CRM Administrator on behalf of a client based in Halesfield. The successful candidate will be responsible for managing and optimising our Customer Relationship Management systems, ensuring seamless integration with various platforms and maintaining system security and performance. The ideal applicant will possess extensive experience in system administration, solution architecture, and a broad range of IT skills, including database management. Hours of work are Monday - Friday, 9am-5pm.

Responsibilities

  • Administering and updating our company systems and CRM
  • Checking daily new and outstanding tasks
  • Calling customers to see if further information is required
  • Reviewing sales emails to identify next stage of quotation
  • Check Order documentation
  • Answering telephones
  • Liaising with sales to sort out the enquiries to a final quotation required standard
  • Filing and emailing

Requirements

  • Sales B to C experience preferred
  • Good computer skills and previous experience of working with a CRM system
  • Ability to verbally communicate quickly and effectively with prospective customers
  • A positive, polite, friendly and approachable attitude
  • Fantastic communication skills
  • Eye for detail
  • Excellent time keeping
  • You will need to be able to work alone and as part of a team

Temp to perm for the right candidate.

CRM Administrator employer: KPA Recruitment Ltd

Join a dynamic team in Halesfield as a CRM Administrator, where your expertise will be valued and nurtured. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering a supportive environment for you to thrive. With a focus on employee well-being and a commitment to excellence, we provide meaningful opportunities for career advancement while ensuring a healthy work-life balance.
K

Contact Detail:

KPA Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Administrator

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a CRM Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common CRM Administrator interview questions and practice your answers. We want you to showcase your skills in system administration and database management, so be ready to share specific examples from your experience.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Remind them of your enthusiasm for the role and how your skills align with their needs.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to find and apply for the perfect CRM Administrator position. Plus, it shows you're serious about joining the team!

We think you need these skills to ace CRM Administrator

CRM System Administration
Database Management
System Optimisation
Integration Skills
Customer Communication
Sales Experience (B to C)
Attention to Detail
Time Management
Team Collaboration
Problem-Solving Skills
Technical Proficiency
Positive Attitude
Polite and Approachable Demeanour

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with CRM systems and any relevant IT skills. We want to see how your background aligns with the responsibilities listed in the job description.

Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and communication skills. Let us know why you're excited about the role and how you can contribute to our team!

Showcase Your Attention to Detail: Since the role requires an eye for detail, make sure your application is free from typos and errors. A polished application reflects your professionalism and attention to detail.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at KPA Recruitment Ltd

✨Know Your CRM Inside Out

Make sure you’re familiar with the specific CRM systems the company uses. Brush up on your knowledge of system administration and solution architecture, as these will likely come up in conversation. Being able to discuss how you've optimised CRM systems in the past will show you're the right fit.

✨Showcase Your Communication Skills

Since the role involves liaising with customers and sales teams, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with clients or resolved issues in previous roles. This will demonstrate your ability to handle customer interactions smoothly.

✨Demonstrate Attention to Detail

The job requires a keen eye for detail, so be ready to discuss how you ensure accuracy in your work. Bring examples of how you’ve managed documentation or data entry tasks without errors. This will highlight your reliability and thoroughness.

✨Prepare Questions About the Role

Think of insightful questions to ask about the CRM Administrator position and the company’s goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.

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