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- Tasks: Ensure timely collection of outstanding debt and maintain healthy cash flow.
- Company: Join Kaplan, a leading provider in finance education with a global presence.
- Benefits: Enjoy competitive salary, hybrid working, and comprehensive benefits package.
- Other info: Be part of a diverse team committed to growth and opportunity.
- Why this job: Make a real impact on financial stability while building customer relationships.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 26274 - 30509 £ per year.
Location: Hybrid working - Home 3 days and office 2 days at Our office Universal Square, Devonshire Street North, Manchester M12 6JH
Working pattern: Full Time, 37.5 hours per week
Contract Type: Permanent
Salary: £26,274 - £30,509 per annum
We are looking for a Credit Controller to join our team.
Role Summary
The purpose of this role is to support the financial stability of Kaplan Financial by ensuring the timely and accurate collection of outstanding debt. This role plays an important part in maintaining healthy cash flow, reducing financial risk, and supporting positive customer relationships through professional and effective communication. The successful candidate will contribute to delivering key business goals and KPIs by maintaining accurate customer accounts, resolving payment queries efficiently, and supporting continuous improvement across credit control processes.
What you’ll bring to the role
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Ability to manage workload effectively and prioritise tasks
- Target-driven with a proactive approach to problem solving
- Strong customer service and relationship management skills
- Ability to work collaboratively within a team environment
- Driven to deliver high standards and continuous improvement
What we offer
- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on Tuesday 26th May 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team at kaplanstaff.recruitment@kaplan.com.
Disability Confident Scheme
As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application. Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.
Credit Controller in Manchester employer: KP UK
Contact Detail:
KP UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you can showcase your attention to detail and customer service skills. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Don’t forget to research Kaplan Financial! Knowing their values and mission will help you tailor your responses during interviews. Show them you’re not just another candidate, but someone who truly aligns with their goals.
✨Tip Number 4
Apply through our website for the best chance of landing that role! It shows you’re serious and gives us a direct line to your application. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Credit Controller in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your relevant experience and skills that match the job description, like your attention to detail and communication skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your background aligns with our values and the specific requirements of the role. Be genuine and let us know why you’re excited about joining Kaplan.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention examples of how you've tackled challenges in previous roles. We love candidates who are proactive and can demonstrate their ability to resolve payment queries efficiently.
Apply Early!: We recommend applying as soon as possible since we might close the role early if we find the right candidate. Head over to our website to submit your application and make sure you don’t miss out on this opportunity!
How to prepare for a job interview at KP UK
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of cash flow, debt collection processes, and key performance indicators (KPIs) relevant to the role. Being able to discuss these confidently will show that you’re serious about the position.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've successfully resolved payment queries or maintained customer relationships in the past. Practising clear and concise responses will help you demonstrate your verbal skills during the interview.
✨Demonstrate Attention to Detail
This job requires a strong focus on accuracy. Be ready to discuss how you ensure precision in your work, whether it’s through double-checking accounts or using specific tools. Mention any experiences where your attention to detail made a significant impact.
✨Emphasise Team Collaboration
Kaplan values teamwork, so highlight your ability to work collaboratively. Share instances where you’ve worked with others to achieve common goals or improve processes. This will show that you align with their values and can contribute positively to their team environment.