At a Glance
- Tasks: Lead the development of innovative business tools to enhance productivity and data quality.
- Company: Join Kaplan, a global leader in education and professional development.
- Benefits: Enjoy competitive salary, hybrid working, and extensive benefits including 28 days leave.
- Other info: Dynamic team environment with opportunities for career growth and personal development.
- Why this job: Make a real impact by improving tools that drive business success.
- Qualifications: Experience in business process documentation and strong communication skills required.
The predicted salary is between 57500 - 60000 € per year.
The Business Tools team establishes and maintains a wide range of business-process specific support tools. By using out of the box tools, and latest AI solutions they establish customised workflow tools to increase the productivity of the business teams and support high levels of data quality.
The business users need effective tools to complete their tasks. As the Product Owner, your role is to deeply understand the objectives and the business processes that the business users implement to deliver those objectives. You will understand the tools that the business uses right now and drive the thinking in how to improve them to help better achieve the business objectives. You will drive configuration of existing tools and when needed provide direction to an AI Agent and a software developer to effect bespoke changes and then support the business users to drive the most value from those changes over the long term.
What you’ll bring to the role:
- A passion and service approach for delivering business value
- Skilled at uncovering true business needs, identifying solution options, and presenting proposals delivering business benefits. Confident at presenting ideas and recommendations.
- Practical experience in high-stakes operational environments (e.g., assessments, logistics, or regulated industries).
- Experience documenting business processes using a formal approach, such as ArchiMate, BPMN or UML
- Experience using a broad range of IT system user interfaces and experience developing user interface requirements.
- Experience using AI for automation, requirements discovery, user story generation, and supervising AI-generated technical outputs.
- An understanding of data governance frameworks and protocols.
- Comfortable in coordinating and facilitating requirements workshops and negotiating with diverse stakeholder groups across different seniority levels.
- Exceptional communication skills – both written and verbal translation of technology to business terms.
- Target-driven and focused on owning a business solution delivery timeline.
- A team player, able to work collaboratively with and through others.
- Self-organising and customer / end-user delivery focused.
- An understanding of ITIL processes and standards.
What we offer:
- 28 days annual leave + option to purchase more
- Season ticket loan and cycle to work scheme
- Big discounts on Kaplan courses for you and your family
- Private medical, income protection, and life insurance
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
How to apply:
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on Wednesday 27th May 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Disability Confident Scheme: As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.
Product Owner (Business Tools) in London employer: KP UK
Kaplan Professional is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside a comprehensive benefits package, including generous annual leave, private medical insurance, and career progression opportunities. With a hybrid working model near London Bridge, we foster a collaborative and inclusive work culture where integrity, empowerment, and knowledge growth are at the forefront, ensuring that every team member can thrive and contribute to meaningful educational advancements.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner (Business Tools) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Kaplan or similar companies. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by understanding the tools and processes mentioned in the job description. Show us how your experience aligns with the needs of the Business Tools team – we love a candidate who knows their stuff!
✨Tip Number 3
Practice your presentation skills! As a Product Owner, you'll need to communicate ideas clearly. Try explaining complex concepts to a friend and get their feedback on your clarity and confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Kaplan.
We think you need these skills to ace Product Owner (Business Tools) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Owner role. Highlight your experience with business tools, AI solutions, and any relevant methodologies like BPMN or UML. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain how your passion for delivering business value and your experience in high-stakes environments make you the perfect fit for our team. Keep it engaging and personal!
Showcase Communication Skills:Since exceptional communication is key for this role, make sure your application reflects that. Use clear, concise language and avoid jargon unless necessary. We want to see how well you can translate tech speak into business terms!
Apply Early!:Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since we might close the role early if we find the right candidate. Head over to our website and get your application in!
How to prepare for a job interview at KP UK
✨Know Your Tools Inside Out
As a Product Owner, it's crucial to have a deep understanding of the tools you'll be working with. Familiarise yourself with the current business tools and AI solutions used in the company. Be ready to discuss how you can enhance these tools to meet business objectives.
✨Master the Art of Communication
Exceptional communication skills are key for this role. Practice translating technical jargon into business-friendly language. Prepare examples of how you've effectively communicated with diverse stakeholders in the past, showcasing your ability to negotiate and facilitate discussions.
✨Showcase Your Problem-Solving Skills
Be prepared to demonstrate your experience in uncovering true business needs and presenting viable solutions. Think of specific instances where you've identified issues and successfully implemented changes that delivered tangible business benefits.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your practical experience in high-stakes environments. Reflect on your past roles and think about how you would handle various situations related to business process improvements and tool configurations.
