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For Companies At a Glance
- Tasks: Coordinate customer orders and ensure top-notch service while solving delivery issues.
- Company: Join a leading snack manufacturer known for its quality and innovation.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for growth.
- Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
- Qualifications: Strong attention to detail, customer service experience, and good Excel skills.
- Other info: Work in a vibrant environment with a mix of in-office and remote days.
The predicted salary is between 28800 - 43200 £ per year.
A leading snack manufacturer in the UK is seeking a Customer Service Coordinator to ensure the smooth processing of sales orders while maintaining excellent service levels. The role involves:
- Entering orders into JD Edwards
- Troubleshooting delivery issues
- Liaising with customers and logistics teams
Candidates should possess:
- Strong attention to detail
- Customer service experience
- Good Excel skills
The position is hybrid, requiring 4 days in-office and 1 day of remote work.
Hybrid Customer Service & Orders Coordinator in Kegworth employer: KP Snacks
Contact Detail:
KP Snacks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service & Orders Coordinator in Kegworth
✨Tip Number 1
Get to know the company! Research their products and values so you can show genuine interest during your interview. This will help us stand out as a candidate who truly cares about the role.
✨Tip Number 2
Practice your customer service scenarios. Think of examples where you've gone above and beyond for a customer. We want to demonstrate our problem-solving skills and attention to detail, especially when it comes to troubleshooting delivery issues.
✨Tip Number 3
Brush up on your Excel skills! Familiarise yourself with common functions and shortcuts. Being able to showcase these skills in the interview will give us an edge, especially since data entry is a key part of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Customer Service & Orders Coordinator in Kegworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and attention to detail. We want to see how your skills match the role of a Customer Service Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position!
Show Off Your Excel Skills: Since good Excel skills are a must-have for this role, consider mentioning any specific projects or tasks where you’ve used Excel effectively. We appreciate candidates who can demonstrate their technical abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at KP Snacks
✨Know Your JD Edwards
Familiarise yourself with JD Edwards before the interview. If you can, try to get a demo or watch some tutorials online. Being able to discuss your experience or knowledge of this system will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Prepare specific examples from your past roles where you’ve excelled in customer service. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your ability to maintain excellent service levels, which is crucial for this role.
✨Excel at Excel
Brush up on your Excel skills! Be ready to discuss how you've used Excel in previous jobs, whether it’s for tracking orders, managing data, or creating reports. If you can, practice some common functions and formulas so you can confidently talk about them during the interview.
✨Prepare for Hybrid Work Questions
Since this role is hybrid, think about how you manage your time and productivity when working remotely. Be prepared to discuss your strategies for staying organised and communicating effectively with your team while working from home.
