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For Companies At a Glance
- Tasks: Build strong customer relationships and enhance supply chain operations.
- Company: Join KP Snacks, a vibrant team creating your favourite snacks across 30 countries.
- Benefits: Enjoy a competitive salary, bonus scheme, health plans, and flexible working options.
- Why this job: Be part of a collaborative culture where your ideas matter and growth is celebrated.
- Qualifications: Experience in FMCG, sales, or supply chain management with strong analytical skills required.
- Other info: Diversity is key; we welcome unique perspectives and encourage all to apply.
The predicted salary is between 36000 - 60000 £ per year.
Join our snack-loving team! We are looking for a Customer Collaboration Manager to join our team at KP Snacks. This role is all about building strong relationships with our external customers to gain a deep understanding of their supply chain operations. You will then work collaboratively across our internal departments and wider supply chain to deliver exceptional operational service, identify opportunities for cost savings, and create an effective contact strategy. The goal is to make KP Snacks easy to do business with and the first-choice supplier for our customers.
What’s in it for you? We believe in giving back and making sure you’re happy and thriving. Here’s a taste of what we offer:
- Attractive base salary, dependent on the knowledge, skills & experience you bring
- Car allowance
- Bonus scheme - with an excellent track record of over-achievement
- Annual Salary Review
- Medicash health cash plan / Private healthcare / Digital GP service / Best Doctors (2nd Medical Opinion service) and Cancer care
- Holiday buy scheme
- Electric Vehicle Scheme
- KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools
As Customer Collaboration Manager, what will you be doing?
- Strategic Customer Collaboration - Partner with our customers and internal teams to develop mid-to-long-term supply chain strategies that support long-term objectives, ensuring alignment across forecasting, ordering, and fulfilment.
- Operational Effectiveness - Work cross-functionally to ensure our supply chain operations are efficient, effective, and right first time, supporting the delivery of consistently high service levels.
- Joint Supply Chain Initiatives - Identify, develop, and deliver joint initiatives that bring innovation, improve service, and drive cost efficiencies across the supply chain.
- Stakeholder Engagement - Establish and manage a robust multi-contact strategy, engaging key stakeholders both within customer organisations and across KP Snacks to ensure clear communication, alignment, and proactive issue resolution.
Who are we? We are KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we are the team behind your favourite munchies. Here in the UK, we are about 2,400 strong, spread across seven factories and our Slough HQ. But don’t let our size fool you – we are as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together. Diversity isn’t just a buzzword for us. We are on a mission to create a workplace where everyone belongs. So, even if you don’t tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there’s anything we can do to make this process easier for you, just give us a shout.
We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:
- Experience in FMCG or related sectors, with a background in Sales and Operational Planning, Demand, or Supply Chain Management.
- Customer-facing expertise, ideally in Collaboration, Sales, or Marketing, with a service-minded approach and high attention to detail.
- Strong analytical and critical thinking skills, comfortable with data and capable of delivering clear, actionable insights.
- Excellent communication and influencing skills to engage effectively with stakeholders at all levels.
- Drive for continuous improvement, demonstrating resilience, problem-solving abilities, and project management experience as a plus.
Customer Collaboration Manager employer: KP Snacks
Contact Detail:
KP Snacks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Collaboration Manager
✨Tip Number 1
Familiarise yourself with KP Snacks' product range and their supply chain operations. Understanding their business model and how they collaborate with customers will help you speak their language during interviews.
✨Tip Number 2
Network with current or former employees of KP Snacks on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Customer Collaboration Manager role.
✨Tip Number 3
Prepare examples of your past experiences that demonstrate your ability to build strong customer relationships and drive operational effectiveness. Be ready to discuss specific initiatives you've led that resulted in cost savings or improved service levels.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to inform decision-making in previous roles. Highlight any experience you have with supply chain management tools or methodologies that could be relevant to KP Snacks.
We think you need these skills to ace Customer Collaboration Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in FMCG, Sales, and Supply Chain Management. Use specific examples that demonstrate your customer-facing expertise and analytical skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with KP Snacks' goals, particularly in building strong customer relationships and driving operational effectiveness.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your ability to improve service levels and deliver cost efficiencies. This could be through successful projects or initiatives you've led in previous roles.
Showcase Communication Skills: Since the role requires excellent communication and influencing skills, provide examples of how you've effectively engaged with stakeholders in past positions. This will demonstrate your capability to manage multi-contact strategies.
How to prepare for a job interview at KP Snacks
✨Understand the Role
Make sure you have a clear understanding of what a Customer Collaboration Manager does. Familiarise yourself with KP Snacks' supply chain operations and how they interact with customers. This will help you articulate how your skills align with their needs.
✨Showcase Your Experience
Prepare to discuss your previous experience in FMCG or related sectors, particularly in Sales and Operational Planning. Be ready to provide specific examples of how you've successfully collaborated with customers and improved operational effectiveness.
✨Demonstrate Analytical Skills
Since the role requires strong analytical and critical thinking skills, come prepared with examples of how you've used data to drive decisions. Highlight any instances where your insights led to cost savings or improved service levels.
✨Engage with Stakeholders
The ability to communicate effectively with stakeholders is crucial. Think of ways you've successfully engaged with different teams or customers in the past. Be ready to discuss your approach to building relationships and resolving issues proactively.
