KP Law seeks a Customer Service Assistant to join the Client Service Team, handling inbound queries and delivering high-quality client experiences. The role is based in Liverpool but requires travel to Manchester and Liverpool offices, with two shift patterns and occasional Saturday work.
You will be the first point of contact for clients, providing updates, resolving issues where possible, and liaising with legal and operational colleagues to ensure smooth service delivery.
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Client Service Specialist - Hybrid Law Firm Impact in Manchester employer: KP Law
KP Law is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those looking to grow in the legal field. With opportunities to engage with clients across various platforms and locations, including Liverpool and Manchester, employees benefit from a dynamic environment that values service excellence and teamwork. The company offers competitive benefits and fosters a supportive atmosphere where every team member can thrive.
