KP Law is recruiting a Customer Service Representative to join the Client Service Team. You will handle inbound client queries by phone, email, and social channels, providing timely updates on case status and first-point resolution for issues.
Travel to Liverpool and Manchester offices is required, with shifts Mon-Fri 9:00–17:30 or 11:30–20:00 and occasional Saturdays. You will work in a fast‑growing, data‑driven firm focused on large multi‑claimant cases.
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Client Services Specialist – Hybrid in Liverpool employer: KP Law
KP Law is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those looking to grow in the legal field. With opportunities to engage with clients across various platforms and locations, including Liverpool and Manchester, employees benefit from a dynamic environment that values service excellence and teamwork. The company offers competitive benefits and fosters a supportive atmosphere where every team member can thrive.
