KP Law is a UK-based claimant law firm focused on collective redress with offices in Liverpool, London, Manchester, and Birmingham. A Customer Service Representative will handle queries from a broad range of clients, ensuring a high level of service and a positive experience of KP Law.
You will deal with inbound queries, provide case updates, resolve complaints, and maintain client records, collaborating with legal and operational teams to improve client satisfaction.
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Client Experience Specialist in Liverpool employer: KP Law
KP Law is an exceptional employer that prioritises employee development and a collaborative work culture, making it an ideal place for those looking to grow in the legal field. With opportunities to engage with clients across various platforms and locations, including Liverpool and Manchester, employees benefit from a dynamic environment that values service excellence and teamwork. The company offers competitive benefits and fosters a supportive atmosphere where every team member can thrive.
