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- Tasks: Support high-profile web and mobile applications, ensuring smooth operations and exceptional service.
- Company: Join an established FinTech company with a collaborative and supportive culture.
- Benefits: Competitive salary, flexible working, and exposure to cutting-edge technologies.
- Why this job: Make a real impact in a forward-thinking environment while working with the latest digital solutions.
- Qualifications: Experience in supporting digital applications and strong SQL skills required.
- Other info: Enjoy variety and autonomy in your role with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: West of London | Hybrid (1 day in office)
Salary: Competitive + Benefits + Flexible Working
Why Join?
- Hybrid working only 1 day per week in the office
- Established FinTech company with a collaborative, supportive culture
- Key role in supporting high-profile web and mobile applications (including BigCommerce)
- Exposure to Azure, APIs, D365, and cutting-edge digital solutions
We’re seeking an experienced Applications Support Analyst/Developer to join our growing FinTech team. This business‑critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders.
Key Responsibilities
- Deliver 2nd and 3rd line support for digital applications, resolving issues within SLAs
- Minimise downtime and drive continuous improvement across web/mobile platforms
- Collaborate with test and development teams to support production and project environments
- Contribute to IT strategy, roadmaps, and solution design discussions
What You’ll Bring
- Proven experience supporting digital/web/mobile applications
- Strong SQL and Azure KQL queries
- Linux scripting expertise
- Experience managing IIS‑hosted digital solutions
- Experience in supporting ETL/ELT solutions like Azure Data Factory, SSIS packages
Highly Desirable
- BigCommerce website support
- Redis platform experience
- Microsoft Dynamics 365
- API support and monitoring tools (e.g., SolarWinds, Azure App Insights)
- Other Microsoft Azure services like Logic Apps, Function Apps, Databases, storage accounts such as blob or ADLS
- RabbitMQ, BizTalk integration tools
- Web technologies including Angular, .NET, JSON
This role offers variety, autonomy, and the chance to work with the latest digital technologies in a forward‑thinking FinTech environment.
Apply now to join a company where your skills will have real impact.
Applications Support Analyst / Engineer in London employer: Kozmolina, Magma International
Contact Detail:
Kozmolina, Magma International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst / Engineer in London
✨Tip Number 1
Network like a pro! Reach out to people in the FinTech space, especially those who work with applications support. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your experience with SQL, Azure, and any relevant tools. Real-life examples of how you've solved problems will make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It keeps you on their radar and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining our team. Plus, it gives you a better chance to showcase your passion for the role and the company.
We think you need these skills to ace Applications Support Analyst / Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience with digital applications, SQL, and Azure to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Applications Support Analyst role. Share specific examples of how you've supported web and mobile applications in the past.
Showcase Your Technical Skills: Don’t forget to mention your expertise in Linux scripting, IIS management, and any experience with BigCommerce or Microsoft Dynamics 365. We love seeing those skills shine through!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of your application and ensures it gets the attention it deserves!
How to prepare for a job interview at Kozmolina, Magma International
✨Know Your Tech Inside Out
Make sure you brush up on your SQL, Azure KQL, and Linux scripting skills. Be ready to discuss how you've used these technologies in past roles, especially in supporting digital applications. The more specific examples you can provide, the better!
✨Understand the Company’s Products
Familiarise yourself with the company's web and mobile applications, particularly BigCommerce. Knowing how these platforms operate and their common issues will show that you're genuinely interested and prepared to contribute from day one.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific support scenarios or technical challenges. Think about past experiences where you resolved issues under pressure and be ready to explain your thought process and the outcome.
✨Show Your Collaborative Spirit
This role involves working closely with test and development teams, so highlight your teamwork skills. Share examples of how you've successfully collaborated in the past, especially in a FinTech environment, to drive continuous improvement.
