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- Tasks: Support high-profile web and mobile applications, ensuring smooth operations and exceptional service.
- Company: Join an established FinTech company with a collaborative and supportive culture.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact while working with cutting-edge digital technologies.
- Qualifications: Experience in supporting digital applications and strong SQL skills required.
- Other info: Dynamic role with exposure to Azure, APIs, and innovative solutions.
The predicted salary is between 36000 - 60000 £ per year.
Location: West of London | Hybrid (1 day in office)
Salary: Competitive + Benefits + Flexible Working
Why Join?
- Hybrid working only 1 day per week in the office
- Established FinTech company with a collaborative, supportive culture
- Key role in supporting high-profile web and mobile applications (including BigCommerce)
- Exposure to Azure, APIs, D365, and cutting-edge digital solutions
We’re seeking an experienced Applications Support Analyst/Developer to join our growing FinTech team. This business‑critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional service for internal stakeholders.
Key Responsibilities
- Deliver 2nd and 3rd line support for digital applications, resolving issues within SLAs
- Minimise downtime and drive continuous improvement across web/mobile platforms
- Collaborate with test and development teams to support production and project environments
- Contribute to IT strategy, roadmaps, and solution design discussions
What You’ll Bring
- Proven experience supporting digital/web/mobile applications
- Strong SQL and Azure KQL queries
- Linux scripting expertise
- Experience managing IIS‑hosted digital solutions
- Experience in supporting ETL/ELT solutions like Azure Data Factory, SSIS packages
Highly Desirable
- BigCommerce website support
- Redis platform experience
- Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights)
- Other Microsoft Azure services like Logic Apps, Function Apps, Databases, storage accounts such as blob or ADLS
- RabbitMQ, BizTalk integration tools
- Web technologies including Angular, .NET, JSON
This role offers variety, autonomy, and the chance to work with the latest digital technologies in a forward‑thinking FinTech environment. Apply now to join a company where your skills will have real impact.
Applications Support Analyst / Engineer employer: Kozmolina, Magma International
Contact Detail:
Kozmolina, Magma International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst / Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the FinTech space, especially those who work with applications support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project showcase that highlights your experience with digital applications, SQL, and Azure. This will give you an edge during interviews and show that you mean business.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions related to applications support and problem-solving scenarios. Mock interviews with friends can help you nail your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Applications Support Analyst / Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with digital/web/mobile applications, especially any relevant skills like SQL and Azure KQL. We want to see how your background aligns with the role, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our FinTech team and how you can contribute to supporting our digital platform. Keep it engaging and personal – we love to see your personality!
Showcase Relevant Projects: If you've worked on projects involving IIS-hosted solutions or ETL/ELT processes, make sure to mention them. We’re keen to see examples of your work that demonstrate your problem-solving skills and technical know-how.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Kozmolina, Magma International
✨Know Your Tech Inside Out
Make sure you brush up on your SQL, Azure KQL, and Linux scripting skills. Be ready to discuss specific examples of how you've used these technologies in past roles, especially in supporting digital applications.
✨Showcase Your Problem-Solving Skills
Prepare to share instances where you've resolved issues under pressure. Think about times when you minimised downtime or improved processes, as this will demonstrate your ability to handle 2nd and 3rd line support effectively.
✨Familiarise Yourself with the Company’s Tools
Research the tools mentioned in the job description, like BigCommerce, Microsoft Dynamics 365, and Azure services. Being able to speak knowledgeably about these platforms will show your genuine interest and readiness for the role.
✨Collaborate and Communicate
Since this role involves working with various teams, be prepared to discuss how you’ve collaborated with developers and testers in the past. Highlight your communication skills and how they’ve helped in achieving project goals.
