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- Tasks: Lead Salesforce administration and support high-quality solutions in a dynamic environment.
- Company: Join Equifax, a leader in data and analytics with a collaborative culture.
- Benefits: Enjoy competitive perks like flexible benefits, healthcare, and 26 days holiday.
- Why this job: Make a real impact while developing your skills in a fast-paced tech environment.
- Qualifications: Strong Salesforce admin experience and excellent communication skills required.
- Other info: Opportunities for personal development and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Your role is central to the maintenance and customisation of Equifax's customer and consumer service platforms within the UK. The Senior Salesforce Administrator will be responsible for supporting the business users and helping maintain high-quality solutions in a fast-paced, challenging environment supporting the client and consumer interfaces within Equifax’s Salesforce platform. You will align and support our developers and deploy complex functional solutions. You will act as the bridge between our stakeholders and technical execution, ensuring that our Salesforce organisation is scalable, efficient, and highly adopted by our UK teams.
What You’ll Do
- Act as a senior system administrator across Equifax Ltd (UK) Salesforce platforms, with ownership of BAU tasks and complex support requests.
- Lead the configuration and maintenance of the Salesforce environment, including complex Flow automation, custom objects, and advanced security settings.
- Collaborate with stakeholders (Sales, Marketing, Service) to identify pain points and translate them into technical requirements.
- Design, build, optimise and debug Flows, orchestrations and automation frameworks.
- Oversee data migration, cleansing, and deduplication efforts.
- Support high standards for data quality and system documentation.
- Support the release management process using CI CD and DevOps tools and align with developers to ensure contention is managed and ensure sandboxes remain aligned with production.
- Perform regular platform health checks and maintenance cycles across all UK orgs.
- Support the business with housekeeping of data to ensure GDPR compliance.
- Manage the software development lifecycle (SDLC) within Salesforce, including sandbox management, UAT (User Acceptance Testing), and deployment via DevOps tools.
- Actively contribute to continually improving governance, testing and change control processes.
- Act as a technical mentor for junior admins and provide high-tier support for end-users.
- Support and maintenance of customised solutions on the Salesforce platform, supporting critical business functions and project goals.
- Daily support of end users and BAU enhancements.
- Work closely with the Salesforce Delivery Manager, Project Managers, Enterprise Architects and Developers to design high quality solutions and ensure business benefit.
- Ensure a proactive and flexible work environment is maintained to facilitate agility in responding to changing project goals and customer requirements.
- Work directly with internal stakeholders and subject matter experts as necessary to support their requirements and advise of Salesforce best practice.
- Provide system administration support of internal and customer-facing solutions following a best practice application lifecycle management process.
What Experience You Need
- Strong, current experience in Salesforce Administration, preferably in a high-growth or enterprise environment.
- Salesforce Certified Administrator and Salesforce Certified Advanced Administrator.
- Expert-level knowledge of Salesforce Flow (Process Builder/Workflow migration experience preferred).
- Proficiency in building advanced reports, dashboards, and using CRM Analytics.
- A proven track record of solving complex business problems through declarative (non-code) solutions first.
- Excellent communication skills.
- An excellent understanding of Salesforce Service Cloud, Experience Cloud and Sales Cloud.
- Declarative design and build of custom Salesforce Lightning applications.
- Salesforce API configuration, REST, SOAP, BULK API.
- Data Loader / Salesforce Inspector.
- Proven experience in a Senior Admin or advanced second-line Salesforce role.
- Comfortable taking ownership of complex BAU issues and leading technical resolution.
- Experience working in Agile delivery teams with Jira/Confluence.
- Strong communication skills with both technical and non-technical stakeholders.
What Could Set You Apart
- SDLC and ALM knowledge.
- Additional Salesforce Certifications.
- Experience building customer facing interfaces.
- Educated to Bachelor’s degree level.
- Experience with CPQ (Configure, Price, Quote).
- Familiarity with Apex, Lightning Web Components (LWC), and SOQL (enough to communicate effectively with Developers).
The Perks of being a Equifax Employee?
We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more! We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location: GBR-Leeds-6-Wellington
Function: Function - Tech Dev and Client Services
Schedule: Full time
Senior Salesforce Administrator in Leeds employer: Kount
Contact Detail:
Kount Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Salesforce Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Equifax on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on Salesforce specifics. Make sure you can talk confidently about Flow automation and data management. We want to see you shine with your expertise!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share examples of how you've tackled complex issues in previous roles. This will demonstrate your ability to handle the challenges at Equifax.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Equifax team.
We think you need these skills to ace Senior Salesforce Administrator in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your Salesforce experience and how it aligns with the role. We want to see how your skills can power our possible!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve solved complex problems or improved processes in previous roles. This helps us see the impact you can make at Equifax.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points for easy reading and ensure your key skills and experiences stand out. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Let’s get started on this journey together!
How to prepare for a job interview at Kount
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Flow automation and custom objects. Be ready to discuss specific examples of how you've solved complex business problems using declarative solutions.
✨Showcase Your Communication Skills
Since you'll be acting as a bridge between stakeholders and technical teams, practice explaining technical concepts in simple terms. Prepare to share experiences where you've successfully communicated with both technical and non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or describe past experiences. Think about scenarios where you've led configuration changes or managed data migration, and be ready to explain your thought process.
✨Demonstrate Your Mentorship Abilities
As a Senior Salesforce Administrator, you'll likely mentor junior admins. Prepare to discuss how you've supported others in their learning and development, and share any specific mentoring experiences that highlight your leadership skills.
