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- Tasks: Provide on-site tech support and manage user accounts for a leading financial institution.
- Company: Join a major player in the financial services sector with global reach.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great chance to grow your career in a supportive and innovative workplace.
- Why this job: Be part of a dynamic team improving user experiences in a fast-paced environment.
- Qualifications: Experience in IT support and familiarity with Active Directory and Office 365.
The predicted salary is between 28800 - 43200 £ per year.
Koud is looking for a Desktop Support Engineer to work with one of our clients. Our client is a large financial institution with a strong presence in both local and international markets. They offer a wide range of financial services, including advisory on capital markets transactions, mergers and acquisitions, and the structuring of financial products for corporations, financial institutions, funds, governments, and individual investors.
Responsibilities:
- Provide on-site support for end users (hardware, software, network, devices);
- Administer and manage Active Directory (users, groups, computers);
- Manage Office 365 (user accounts, groups, license assignments);
- Perform basic Microsoft Intune tasks (device management, user/group administration);
- Take care of asset management (laptops, monitors, cables, accessories);
- Keep the office organized: moving monitors/computers, setting up desks, checking cabling, and ensuring everything works smoothly;
- Collaborate with the IT team to improve processes and ensure users have the best support experience.
Required Skills:
- IT support experience;
- Experience with Active Directory (users, groups, computers);
- Experience with Office 365 (licenses, users, groups);
- Exposure to Microsoft Intune (at least basic user/device management);
- Hands-on profile: comfortable troubleshooting, organizing equipment, moving devices, plugging cables, etc;
- Strong communication skills and a proactive, problem-solving attitude;
- Fluent English is required, Portuguese and Spanish are a plus.
Nice to have:
- Experience in a financial services environment;
- Familiarity with asset management tools;
- Knowledge of video conferencing and collaboration tools.
Desktop Support Engineer in Tipton employer: Koud
Contact Detail:
Koud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer in Tipton
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry and let them know you're on the lookout for a Desktop Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and common troubleshooting scenarios. Practice explaining your thought process clearly, as strong communication is key in this role.
✨Tip Number 3
Showcase your hands-on experience! Whether it's managing Active Directory or setting up devices, be ready to share specific examples of how you've tackled similar tasks in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Desktop Support Engineer in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant IT support experience and skills, especially with Active Directory and Office 365. We want to see how your background fits the Desktop Support Engineer role, so don’t be shy about showcasing your hands-on troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working with a financial institution and how your proactive problem-solving attitude can benefit the team. We love seeing genuine enthusiasm for the role!
Show Off Your Communication Skills: Strong communication is key in this role, so make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see how you can effectively communicate with end users and the IT team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Koud
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Active Directory, Office 365, and Microsoft Intune. Be ready to discuss your hands-on experience with troubleshooting and managing devices, as this will show you're not just familiar with the theory but can actually get things done.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex tech concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've successfully communicated with end users in the past.
✨Demonstrate Your Organisational Skills
This job involves keeping the office organised and ensuring everything runs smoothly. Prepare to talk about your experience with asset management and how you’ve previously set up workspaces or managed equipment. A little anecdote about a time you improved an office setup could go a long way!
✨Be Proactive and Problem-Solving
Employers love candidates who take initiative. Think of situations where you identified a problem before it escalated and took steps to resolve it. Be ready to share these stories, as they highlight your proactive attitude and problem-solving skills, which are crucial for a Desktop Support Engineer.