At a Glance
- Tasks: Supervise airport operations and ensure smooth check-in for passengers.
- Company: Join Asiana Airlines at Heathrow Airport, a leader in the travel industry.
- Benefits: Flexible part-time hours, competitive salary, and a dynamic work environment.
- Other info: Immediate start available with opportunities for renewal every six months.
- Why this job: Be part of a vibrant team and enhance your customer service skills in aviation.
- Qualifications: Experience in travel or airline industry, strong communication skills, and attention to detail.
KOTRA London provides recruitment services to companies based in the UK and South Korea. Our client, Asiana Airlines, is recruiting Airport Service Agents to join their business in the UK.
Location: Heathrow Airport (TW19 7LN)
Main Duties and Responsibilities:- Supervise and liaise with ground handlers and airport teams to ensure on-time flight operation.
- Check customers' travel documents together with relevant identification to ensure compliance with governing bodies.
- Check customers into airline systems adhering to policies and procedures, issuing boarding passes and bag tags, and identifying and processing dangerous goods.
- Manage overall airport service in case of flight disruptions, mis-connections, and other passenger-related disruptions.
- Manage cargo operations.
- Ability to work as part of a team.
- Diligent attention to detail.
- Aptitude for working with a variety of information technology.
- Good problem-solving skills.
- Ability to multi-task with accuracy under pressure.
- Computer literate with strong Microsoft Excel, PowerPoint, and Word skills.
- Good communication skills and telephone manner.
- Fluency in oral and written English.
- Speaking Korean and knowledge of Korean culture would be an advantage.
- A full 5-year work/unemployment/education history.
- Visa: Work Visa/Holders of a Visa that allows them to work legally in the UK. A copy of ID and Visa will be requested before the interview.
- Address: London Heathrow Airport, Terminal 2, TW6 1EW.
- Salary: Negotiable.
- Recruitment: Part-Time.
- Working hours: 6 hours/day, 5 days a week.
- Schedule: Shift work.
- Recruitment period: 1-DEC-2025 ~ 31-MAY-2026, renewable every 6 months.
- Recruitment due date: Immediate start.
Please apply by email and send your CV and a cover letter (including salary expectation) before 19 November 2025. Please note only successful candidates will be contacted for an interview.
- 1st: Document review (Please forward your CV and a covering letter).
- 2nd: Face-to-face interview (comprehensive evaluation of skills required for job performance through interview and foreign language evaluation). Interview candidates will be notified individually only to those who pass the document screening.
Language: Korean (required), English (required)
Work Location: In person
Airport Service Agent in London employer: KOTRA
Asiana Airlines offers a dynamic and supportive work environment at Heathrow Airport, where employees are valued for their contributions to ensuring seamless travel experiences. With a focus on teamwork and professional development, staff have access to ongoing training and growth opportunities, making it an excellent choice for those seeking a rewarding career in the airline industry. The unique multicultural setting of Heathrow provides a vibrant atmosphere, enhancing both personal and professional experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Airport Service Agent in London
✨Get Local and Get Networking
The transportation and logistics sector thrives on local connections, so don’t hesitate to hit up local job fairs or industry meetups. Chat with people in the field—it could lead to a part-time gig that isn’t even advertised yet!
✨Join Community Groups
Look for community groups or forums related to transportation and logistics. Places like Facebook groups or LinkedIn communities can be great for finding opportunities and making contacts. You never know when someone might need a helping hand with logistics!
✨Be Ready for Flexibility
Part-time positions in transportation often come with varying hours, so keep your schedule flexible. Show potential employers, like KOTRA, that you’re adaptable—this will make you a much more attractive candidate!
✨Showcase Your Skills
Consider creating a mini portfolio or a simple LinkedIn profile highlighting relevant experience like driving, delivery, or supply chain management. When you apply directly on our website, make sure to include this info—it’ll help you stand out in a busy field!
We think you need these skills to ace Airport Service Agent in London
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying for a part-time role in transportation and logistics, make sure to highlight any previous experience you've got in the field. Emphasise skills like route planning, inventory management, or your familiarity with relevant software. If you've worked at a warehouse or have experience driving, sprinkle that in there!
Certifications Matter!:If you've got any certifications related to transportation or logistics—like a forklift licence or safety training—mention those! They could give you an edge over other candidates. Throw in any coursework or training relevant to the industry, as this shows you're not just looking for a job; you're dedicated to the field.
Balance Your Flexibility and Availability:Since this is a part-time role, make it clear in your application when you’re available to work. Companies like KOTRA appreciate candidates who are flexible and willing to adapt to varying schedules, so highlight any days or shifts that you can easily cover!
Connect Your Cover Letter with Passion for Logistics:In your cover letter, let your excitement for the transportation and logistics industry shine through! Talk about why you want to work at KOTRA, and show us how your skills and interests align with their mission. A bit of passion goes a long way in making your application stand out!
How to prepare for a job interview at KOTRA
✨Master the Logistics Lingo
When you're prepping for the interview with KOTRA for a part-time role in transportation and logistics, make sure you're up to speed with the key jargon. Terms like 'supply chain optimization' and 'freight management' are going to pop up, so showing you understand them will impress the interviewers!
✨Show Off Your Organisational Skills
This role will likely test your ability to manage multiple tasks and timelines. You might get asked how you would handle unexpected delays or shifts in schedules. Be ready with examples from past experiences where you’ve demonstrated strong organisational skills, which is crucial in this field.
✨Flexibility is Key!
Part-time roles in logistics often demand flexibility, so share your willingness to adapt to changing schedules or workloads. Talk about any past experiences that showcase how you managed your time effectively while juggling various responsibilities – that'll definitely resonate with the hiring team!
✨Research Tools of the Trade
Familiarise yourself with popular logistics software and tools that are commonly used in the industry. If you know of any specific systems KOTRA uses, even better! Mentioning your familiarity with inventory management systems or route optimization tools can really bolster your case.
