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- Tasks: Support back-of-house operations, manage inventory, and assist customers on the sales floor.
- Company: Join Kotn, a socially responsible brand redefining fashion with sustainability and quality.
- Benefits: Enjoy a dynamic work environment, flexible hours, and opportunities for growth.
- Why this job: Be part of a mission-driven team making a positive impact in the retail industry.
- Qualifications: Retail experience preferred; strong organisational skills and attention to detail required.
- Other info: Must be available for early mornings and late evenings; lifting boxes is part of the role.
The predicted salary is between 24000 - 36000 £ per year.
At Kotn, we’re reimagining the way our everyday items are made and purchased, beginning with your wardrobe, setting a new standard for social impact and traceability. Kotn is looking for a BOH (back-of-house) Associate to support the efficient operation of our store’s back-end processes. As an essential part of the Retail Operations team, you will ensure all inventory, deliveries, and stockroom activities are handled accurately and efficiently.
This is an exciting opportunity, integral to the growth and success of Kotn’s Retail Business.
What you’ll be working on:
- Stockroom & Logistics Operations (40%)
- Handle deliveries and shipments, including scheduling and tracking shipments.
- Assist with the preparation of inventory audits and regular stock counts.
- Ensure compliance with health, safety, and cleanliness standards in the stockroom and storage areas.
- Monitor product quality, report damaged goods, and handle returns or defective products.
- Receive, unpack, and organize merchandise.
- Monitor and maintain the stockroom by organizing products and supplies.
- Ensure timely and accurate restocking of merchandise on the sales floor.
- Prepare merchandise for floor sets.
- Supporting the Sales Floor (30%)
- Provide the sales team with quick and accurate information regarding stock availability.
- Ensure products are available for customers when needed.
- Run product from BOH to FOH to support customer purchases and restocking.
- Be customer-focused, and prepared to support customer service and sales at all times.
- Customer Experience & Service (30%)
- Provide best-in-class customer service experience to our customers, fielding questions and providing upbeat, customized experience.
- Process cash operations with efficiency and accuracy.
- Visual Merchandising (30%)
- Execute early morning and late evening store merchandising.
- Support and execute store visual merchandising in alignment with corporate standards and directives.
What you’ll bring:
- Strong ability to manage multiple tasks, organize stock, and meet deadlines efficiently.
- Excellent eye for detail when handling inventory to ensure accuracy in stock management.
- Collaborates well with others to maintain stockroom efficiency and ensure smooth coordination with the sales team.
- Ability to identify and resolve inventory discrepancies or stock issues quickly and effectively.
Additional Requirements:
- Previous experience in a retail or stockroom role (preferred).
- Ability to lift and carry heavy boxes, as required by company needs.
- Basic computer skills for managing inventory systems.
- Flexible schedule with weekend availability.
Contact Detail:
Kotn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate - Sustainability
✨Tip Number 1
Familiarise yourself with Kotn's values and mission around sustainability and social impact. This will not only help you understand the company culture but also allow you to demonstrate your alignment with their goals during any conversations.
✨Tip Number 2
Gain some hands-on experience in stockroom operations or retail environments. Even if it's just volunteering or part-time work, having practical knowledge of inventory management and customer service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Kotn. They can provide valuable insights into the company culture and the specific skills that are highly valued in the Associate role, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss how you handle multiple tasks and maintain organisation under pressure. Think of specific examples from your past experiences that showcase your ability to manage stock efficiently and support a sales team effectively.
We think you need these skills to ace Associate - Sustainability
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Associate - Sustainability position at Kotn. Familiarise yourself with their commitment to sustainability and how this role contributes to their mission.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or stockroom roles. Emphasise skills such as inventory management, customer service, and teamwork, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and your understanding of Kotn's values. Mention specific experiences that demonstrate your ability to manage stock and support sales operations effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Kotn
✨Know Your Sustainability Facts
Since Kotn is focused on sustainability, make sure you brush up on your knowledge about sustainable practices in retail. Be prepared to discuss how you can contribute to their mission and any relevant experiences you've had in this area.
✨Demonstrate Organisational Skills
As the role involves managing stock and logistics, be ready to share examples of how you've successfully organised inventory or handled multiple tasks in a previous job. Highlight your attention to detail and ability to meet deadlines.
✨Show Customer Service Enthusiasm
Customer experience is key for Kotn. Prepare to discuss how you've provided excellent customer service in past roles. Think of specific instances where you went above and beyond to help a customer.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or sustainability initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.