At a Glance
- Tasks: Lead a team to shape strategy and improve benefits operations processes.
- Company: Join a fast-growing fintech company with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: 12-month fixed-term role with potential for extension.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in benefits operations and strong people management skills.
The predicted salary is between 60000 - 80000 £ per year.
Kota is seeking a Senior BenOps Manager to lead a four-person team, shape strategy and improve processes across benefits operations. You will balance people management with hands-on work on complex provider queries and customer escalations, reporting to the COO and shaping long-term BenOps function. The role blends strategic design and operational delivery in a fast-growing fintech setting, with a 12‑month fixed-term commitment that could extend.
We think you need these skills to ace Senior Benefit Operations Manager - Strategy & Automation
People Management
Strategic Design
Process Improvement
Complex Problem Solving
Customer Escalation Management
Operational Delivery
Team Leadership
