At a Glance
- Tasks: Drive client growth and manage strategic relationships for embedded insurance partners.
- Company: Kota is revolutionising insurance and benefits for the modern workforce.
- Benefits: Health insurance, pension contributions, WFH stipend, and generous paid time off.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fast-growing team and make a real impact in the insurance industry.
- Qualifications: 4+ years in account management or similar roles with strong relationship-building skills.
The predicted salary is between 50000 - 60000 £ per year.
About Kota
Kota is reimagining insurance and retirement benefits for the modern workforce. Through our two flagship products, Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution, we're making benefits more accessible, valued, and global. Today, we power benefits for tens of thousands of employees at Europe's most forward-thinking companies, including Carwow, Tines, Zoe, and Remote. Founded in 2022, we've raised more than €20M from leading investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, OpenAI, and more.
The Role
We're hiring an Account Manager to join our Embed team and own the post-launch success of our embedded partners. As we expand into new geographies and onboard more complex enterprise clients, we need someone who can drive growth, strengthen relationships, and make sure partners get the full value of Kota Embed.
You'll manage a portfolio of enterprise and mid-market clients as their strategic commercial partner: driving expansion across new countries, deepening stakeholder relationships, and surfacing insights that shape our product and operational priorities. You'll help define how we scale embedded insurance globally and build this function from the ground up. You're joining at a moment of real momentum for Embed. New clients, markets and opportunities are coming online fast, which brings both challenge and the chance to make a genuine impact.
What You'll Do
- Drive client growth: expand usage across new countries, product modules and eligible populations, and build clear account plans, forecasts and expansion roadmaps.
- Spot upsell and expansion triggers early, then coordinate internally to execute them.
- Own strategic relationships as the primary contact for post-launch Embed clients, building multi-level relationships across their Product, Ops and Commercial teams.
- Run structured QBRs that align stakeholders and drive long-term partnership value.
- Own client-level escalations (not consumer queries), coordinating resolution across Product, Integrations, Expansion & Benefits, and Embed Operations, and keeping clients informed through issues or delays.
- Track account performance across revenue, lives, satisfaction and operational health, surfacing trends and risks early and turning them into clear action.
- Champion the voice of the client: distil feedback into insights for Product, Expansion and Ops, and help shape the Embed partnership model and lifecycle as we scale.
What We're Looking For
- 4+ years in account management, partnerships, customer success or a similar client-facing role.
- Strong relationship builder, confident with senior stakeholders.
- Commercially minded: comfortable with basic forecasting, spotting opportunities and supporting commercial conversations.
- A proactive operator who creates clarity where there isn't any and thrives in fast-paced, high-growth settings.
- Highly organised and calm under pressure, able to manage multiple clients at pace.
- Can simplify complexity for clients and internal teams alike.
- Able to understand how API-driven or embedded products work (no deep technical knowledge needed).
- Experience in health insurance, benefits, EOR/GP or SaaS/fintech is a plus.
Our Values
- Have Integrity. We care deeply about our why and it won't jeopardise our how.
- Care Deeply. Our products are our story, we look at the details, go the extra mile to delight customers.
- Own Your Ship. Ask why, do the work, get the data, solve the problem, be an owner.
- Raise the Bar. We continuously look to push past good enough. Expect more, move faster, and never stop raising your and the team's standards.
- Play to Win. We exist because we decided to say no to the norm, now we do this every day.
Kota Benefits
- Health Insurance via Kota (€1,800 toward a plan of your choice)
- Workplace Pension with matched contributions up to 5% via Kota
- WFH stipend to support your home office
- Generous Paid Time Off, work hard and recharge fully
- Annual company-wide offsite + dedicated team offsite
Account Manager in London employer: Kota
Kota is an exceptional employer that champions innovation in the insurance sector, offering a dynamic hybrid working environment in London or Dublin. With a strong focus on employee growth and development, we provide comprehensive training programmes and opportunities to lead impactful projects, all while fostering a collaborative and forward-thinking work culture. Join us to be part of a rapidly growing company that values your contributions and empowers you to make a difference in the modern workforce.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Kota. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Kota.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Kota's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Kota
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Kota.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Kota will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Kota employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
