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- Tasks: Update databases, conduct research, and respond to information requests.
- Company: Join a dynamic team in the academic book trade, making an impact in publishing.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Perfect for detail-oriented multitaskers who thrive in a collaborative environment.
- Qualifications: Experience in administration or data input; proficiency in Microsoft Office is a must.
- Other info: Immediate start available; work with a friendly team and enhance your professional skills.
The predicted salary is between 28800 - 43200 £ per year.
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Accurately updating and maintaining databases and spreadsheets
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Undertaking research, contacting various internal or external contacts to ascertain accurate, up-to-date information; documenting in the correct format, and passing to necessary colleagues in a timely manner
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Responding to requests for information by phone or email
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Liaising with internal departments and external partners/suppliers to ensure the timely placing of customer orders
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Working closely with the sales team to provide speedy follow-up on requests for information and resolution of queries
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Assisting with answering publisher queries by telephone or email, within agreed response times
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Producing any publisher-service related documentation that may be required, for example, meeting minutes, templates, letters, reports and spreadsheets
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Attending internal meetings, and occasional external meetings as needed
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Proven experience in an administration or data input role
*Excellent attention to detail and accuracy
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Strong organisation and planning skills, with the ability to multitask and prioritise multiple activities to achieve tight deadlines
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Academic book trade experience would be a significant advantage, although experience from commercial, marketing and product development roles would also be considered
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High level of proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint
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Self organised and motivated
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Strong verbal and written communication skills, with a friendly, professional writing style and the ability to create a variety of professional documentation using Word, Excel
or PowerPoint, or Google Docs/Sheets/Slides as necessary
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Experience using CRM systems
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Ability to work both individually and as part of a team
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Must be comfortable using various devices and platforms, e.g. iOS, Android and Windows, If you are from an administration or data entry background, have the above skills, and are looking for an exciting new challenge, then we would love to hear from you. You must be available to start as soon as possible, and be available to work, full-time, for the duration of the contract.
Publisher Services Administrator employer: Kortext
Contact Detail:
Kortext Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Publisher Services Administrator
✨Tip Number 1
Make sure to highlight your experience with databases and spreadsheets in your conversations. When you reach out to us or during any networking opportunities, mention specific tools you've used and how you've maintained data accuracy.
✨Tip Number 2
Familiarize yourself with the academic book trade if you haven't already. Research current trends and key players in the industry, as this knowledge can help you stand out when discussing your interest in the role.
✨Tip Number 3
Practice your communication skills! Since you'll be responding to queries via phone and email, consider role-playing scenarios with a friend to refine your friendly and professional writing style.
✨Tip Number 4
Showcase your multitasking abilities by preparing examples of how you've successfully managed multiple projects or tasks in previous roles. This will demonstrate your strong organization and planning skills during any discussions.
We think you need these skills to ace Publisher Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration or data input roles. Emphasize your attention to detail, organization skills, and any relevant experience in the academic book trade or similar fields.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Publisher Services Administrator role. Mention specific skills that align with the job description, such as your proficiency in Microsoft Office applications and your ability to multitask effectively.
Showcase Communication Skills: Since strong verbal and written communication skills are essential, provide examples of how you've successfully communicated with internal teams or external partners in previous roles. This could include handling queries or producing documentation.
Highlight Technical Proficiency: Mention your experience with CRM systems and your comfort level using various devices and platforms. This will demonstrate your adaptability and technical skills, which are crucial for this position.
How to prepare for a job interview at Kortext
✨Showcase Your Attention to Detail
Since the role requires excellent attention to detail, be prepared to discuss specific examples from your past experiences where your meticulousness made a difference. Highlight how you ensured accuracy in databases or documentation.
✨Demonstrate Your Organizational Skills
The ability to multitask and prioritize is crucial for this position. Share instances where you successfully managed multiple tasks under tight deadlines, and explain your methods for staying organized.
✨Familiarize Yourself with CRM Systems
If you have experience with CRM systems, be ready to talk about it. If not, do some research on common CRM tools used in the industry and express your willingness to learn quickly.
✨Prepare for Communication Scenarios
Given the emphasis on strong verbal and written communication skills, practice responding to potential publisher queries or internal requests. Use a friendly and professional tone, as this will reflect your writing style during the interview.
