Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Champion customer needs and provide consultative support to universities.
- Company: Leading education technology company in the UK with a focus on customer success.
- Benefits: Flexible working hours, health support, hybrid arrangements, and generous holiday entitlement.
- Why this job: Make a real difference in education while building long-term partnerships.
- Qualifications: 5+ years in customer success with SaaS or digital products experience.
- Other info: Join a dynamic team dedicated to supporting educational institutions.
The predicted salary is between 36000 - 60000 £ per year.
A leading education technology company in the UK is seeking a Customer Success Consultant to champion customer needs and support universities effectively. The ideal candidate will have at least 5 years of experience in customer success, with a solid background in SaaS or digital products.
Responsibilities include:
- Providing consultative support
- Delivering training
- Developing long-term customer partnerships
This position offers flexibility with working hours and a range of benefits including health support, hybrid working arrangements, and generous holiday entitlement.
Hybrid Library SaaS Customer Success Consultant employer: Kortext
Contact Detail:
Kortext Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Library SaaS Customer Success Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the education tech space and let them know you're on the hunt for a Customer Success Consultant role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in customer success, especially with SaaS products. This will give potential employers a clear picture of how you can champion their customers' needs.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to customer success and SaaS. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves, and you can showcase your enthusiasm for joining our team.
We think you need these skills to ace Hybrid Library SaaS Customer Success Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Consultant role. Highlight your background in SaaS and any relevant customer success achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting universities and how your experience makes you the perfect fit for this role. Be genuine and let your personality come through.
Showcase Your Consultative Skills: In your application, give examples of how you've successfully supported customers in the past. We want to see how you’ve built long-term partnerships and delivered training that made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Kortext
✨Know Your SaaS Inside Out
Make sure you’re well-versed in the specifics of SaaS products, especially those related to education technology. Brush up on how these solutions can benefit universities and be ready to discuss your previous experiences with similar products.
✨Showcase Your Customer Success Skills
Prepare examples that highlight your ability to build long-term relationships with clients. Think about times when you’ve successfully resolved customer issues or delivered impactful training sessions, as these will resonate well with the interviewers.
✨Understand Their Needs
Research the company and its current customer base. Be prepared to discuss how you can address their specific challenges and enhance customer satisfaction. This shows that you’re proactive and genuinely interested in their success.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company’s future. Inquire about their approach to customer success and how they measure it, which will show that you’re serious about contributing to their goals.
