At a Glance
- Tasks: Join our team as an MS Teams Telephony Engineer, configuring call systems and creating technical documentation.
- Company: Korn Ferry partners with top Pharma clients, delivering innovative solutions in a dynamic environment.
- Benefits: Enjoy a hybrid work model with competitive pay of £150-200/day, outside IR35.
- Why this job: Be part of a cutting-edge industry, enhancing communication technology while gaining valuable experience.
- Qualifications: Experience with MS Teams Telephony, call routing, auto attendants, and technical documentation is essential.
- Other info: This role requires 3 days on-site, perfect for those seeking a balanced work-life approach.
The predicted salary is between 30000 - 42000 £ per year.
Korn Ferry is urgently looking for an MS Teams Telephony Engineer to join the team at one of our trusted clients, working in the Pharma industry! This role is OUTSIDE IR35 £150-200/day. This is a hybrid role with 3 days required on-site.
The ideal candidate will have the following experience:
- Required Skills:
- Experience with MS Teams Telephony
- Configure Toll Free Number Routing to Teams Direct Routing
- Configure Teams Auto Attendants
- Configure Teams Call Queues
- Technical documentation creation
Please apply or reach out to me directly if you are interested in this role!
Telephony Engineer employer: Korn Ferry
Contact Detail:
Korn Ferry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephony Engineer
✨Tip Number 1
Familiarise yourself with MS Teams Telephony features. Understanding how to configure toll-free number routing, auto attendants, and call queues will give you a significant edge during discussions with potential employers.
✨Tip Number 2
Network with professionals in the Pharma industry. Engaging with others who work in this sector can provide insights into the specific needs of companies and help you tailor your approach when applying for the role.
✨Tip Number 3
Prepare to discuss your experience with technical documentation creation. Being able to articulate your process and examples of past documentation will demonstrate your thoroughness and attention to detail.
✨Tip Number 4
Showcase your adaptability to hybrid work environments. Since this role requires on-site presence, emphasising your flexibility and experience in similar setups can make you a more attractive candidate.
We think you need these skills to ace Telephony Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with MS Teams Telephony, including specific projects or tasks you've completed. Use keywords from the job description to ensure it aligns with what the company is looking for.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Telephony Engineer position and how your skills match the requirements. Mention your experience with configuring Toll Free Number Routing, Auto Attendants, and Call Queues.
Showcase Technical Skills: Include a section in your application that details your technical skills related to telephony systems and documentation creation. This will demonstrate your capability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Korn Ferry
✨Showcase Your MS Teams Expertise
Make sure to highlight your experience with MS Teams Telephony during the interview. Be prepared to discuss specific projects where you've configured toll-free number routing, auto attendants, and call queues.
✨Prepare Technical Documentation Examples
Since technical documentation creation is a key requirement, bring examples of documentation you've created in the past. This will demonstrate your ability to communicate complex information clearly and effectively.
✨Understand the Pharma Industry
Familiarise yourself with the Pharma industry and its unique challenges. Showing that you understand the context in which you'll be working can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you assess if the company culture aligns with your values.