At a Glance
- Tasks: Lead Business Analysis for a major CRM and Contact Centre transformation.
- Company: Join a leading insurance organisation with a strong reputation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of an Agile team and enhance your career in a transformative role.
- Why this job: Shape business requirements and drive impactful change in a dynamic environment.
- Qualifications: Experience in financial regulated environments and knowledge of Dynamics 365.
The predicted salary is between 60000 - 80000 £ per year.
Korn Ferry is looking for a Lead Business Analyst to join their client, a leading insurance organization.
In this hybrid London-based role, you will support a major CRM and Contact Centre transformation program by leading Business Analysis activities across multiple workstreams.
The ideal candidate will have proven experience in financial regulated environments, strong knowledge of Dynamics 365 and CRM platforms, and expertise in Agile delivery.
This position offers a unique opportunity to shape business requirements in a dynamic environment.
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We think you need these skills to ace Senior BA - CRM & Contact Centre Transformation (Hybrid, London)
Business Analysis
CRM Platforms
Dynamics 365
Agile Delivery
Financial Regulated Environments
Stakeholder Management
Requirements Gathering
