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For Companies At a Glance
- Tasks: Support the EMEA Commercial Team with strategic planning and revenue operations.
- Company: Korn Ferry is a global consulting firm focused on unlocking potential and driving transformation.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that influences strategy and drives impactful decisions.
- Qualifications: Experience in sales operations or management consulting; strong analytical skills required.
- Other info: Ideal for those who thrive in fast-paced, high-growth environments.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business-synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That\’s why the world\’s most forward-thinking companies across every major industry turn to us-for a shared commitment to lasting impact and the bold ambition to Be More Than.
Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership and Professional Development
- Sales and Service
- Total Rewards
Job description
Job Summary:
We are seeking a highly analytical, strategic, and collaborative Strategy & Operations Business Partner to support Korn Ferry Digital\’s EMEA Commercial Team. This role will be instrumental in driving go-to-market (GTM) strategy, optimizing revenue operations, and supporting data-driven decision-making for the growth of the EMEA business. You\’ll partner closely with Sales, Customer Success, Marketing, Finance, and Product to ensure our GTM teams are aligned, efficient, and scaling effectively.
Key Responsibilities:
Strategic Planning & Insights
- Collaborate with Sales leadership to define and execute GTM strategies, annual planning, and quarterly business reviews.
- Provide strategic recommendations to improve revenue growth, customer retention, and operational efficiency.
- Drive the operational cadence of EMEA Commercial leadership, including forecast calls, pipe reviews, performance management, & tracking of GTM initiatives.
- Support territory design, segmentation, coverage modeling, and resource planning.
Revenue & Performance Analytics
- Monitor and analyze performance metrics (pipeline, bookings, churn, expansion, NRR).
- Develop dashboards and reports to surface key insights to stakeholders.
- Conduct win/loss, churn, and retention analysis to identify areas for improvement.
Operational Excellence
- Drive process improvements across the sales (e.g., pipe generation, deal execution, system use, QBRs).
- Partner with RevOps, Finance, and Enablement teams to streamline systems, tools, and processes.
- Lead or support strategic initiatives such as pricing changes, sales plays, or customer lifecycle programs.
Stakeholder Partnership
- Act as a trusted advisor to GTM leaders, providing objective insights and support for data-driven decisions.
- Ensure alignment between Sales, Customer Success, and cross-functional teams.
- Help create scalable frameworks for communication, forecasting, and performance reviews.
Qualifications:
- Experience in strategy, sales operations, business operations, management consulting, or similar.
- Experience working with Sales teams in a B2B SaaS or tech environment.
- Strong analytical skills; advanced Excel/Google Sheets, CRM (Salesforce), and BI tools (Looker, Tableau, etc.).
- Excellent project management and cross-functional collaboration skills.
- Strategic thinker with the ability to dive deep into data and operational details.
- MBA or similar advanced degree a plus, but not required.
Preferred Skills:
- Familiarity with GTM tech stack (e.g., Salesforce, Gainsight, Clari, Outreach).
- Experience supporting Sales operations (e.g., planning, execution, special projects).
- Experience working across multiple business dimensions – solutions, regions, lines of business.
- Comfort working in a fast-paced, high-growth environment with changing priorities.
Success Metrics:
- Increased sales productivity and quota attainment
- Clear and actionable performance insights shared regularly
- Scalable processes adopted across GTM teams
- Strong, trusted partnerships with Sales and CS leadership
Internal Mobility at Korn Ferry
If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
Sales Operations Specialist employer: Korn Ferry
Contact Detail:
Korn Ferry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Specialist
✨Tip Number 1
Familiarise yourself with Korn Ferry's GTM strategies and recent initiatives. Understanding their approach will help you engage in meaningful conversations during interviews and demonstrate your alignment with their goals.
✨Tip Number 2
Brush up on your analytical skills, especially with tools like Excel and CRM systems such as Salesforce. Being able to showcase your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Korn Ferry to gain insights into the company culture and expectations for the Sales Operations Specialist role. This can provide you with valuable information that may not be available in the job description.
✨Tip Number 4
Prepare examples of how you've successfully collaborated with cross-functional teams in the past. Highlighting your experience in driving operational excellence and strategic planning will resonate well with the hiring team.
We think you need these skills to ace Sales Operations Specialist
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and qualifications for the Sales Operations Specialist position. Tailor your application to highlight how your skills and experiences align with the key responsibilities outlined in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in strategy, sales operations, or business operations, particularly in a B2B SaaS or tech environment. Use specific examples to demonstrate your analytical skills and project management capabilities.
Showcase Analytical Skills: Since the role requires strong analytical skills, make sure to mention your proficiency with tools like Excel, Google Sheets, and CRM systems such as Salesforce. Provide examples of how you've used data to drive decision-making or improve operational efficiency in past roles.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the position but also explain why you are a great fit for Korn Ferry Digital. Discuss your understanding of their mission and how you can contribute to their goals, particularly in driving go-to-market strategies and optimising revenue operations.
How to prepare for a job interview at Korn Ferry
✨Understand the GTM Strategy
Familiarise yourself with Korn Ferry's go-to-market strategies. Be prepared to discuss how you can contribute to defining and executing these strategies, especially in relation to revenue growth and customer retention.
✨Showcase Your Analytical Skills
Highlight your experience with performance metrics and analytics tools. Be ready to provide examples of how you've used data to drive decision-making and improve operational efficiency in previous roles.
✨Demonstrate Cross-Functional Collaboration
Prepare to discuss your experience working with various teams such as Sales, Marketing, and Finance. Emphasise your ability to act as a trusted advisor and how you can facilitate alignment between different departments.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in sales operations and how you approached them, particularly in a fast-paced environment.
