Overview
Our Consulting Line of Business spans 29 countries across EMEA, working across six major markets within our four main solution areas: Organizational Strategy, Total Reward, Leadership & Development, and Assessment & Succession. The Principal plays a senior role within Korn Ferry Consulting, accountable for leading complex, multi-workstream engagements and ensuring consistently high-quality delivery for UK&I clients. While many current programmes sit within Assessment & Succession and Leadership & Professional Development, this role is solution-agnostic. The emphasis is on engagement leadership, programme governance, and client delivery excellence, rather than deep specialism in a single solution area. Engagement Leadership & Delivery.
- Own the delivery of large, complex, multi-workstream engagements, with clear accountability for outcomes, quality, and commercial performance
- Design and maintain clear programme governance, structure, and delivery cadence
- Act as a senior escalation point, proactively managing risk, dependencies, and delivery challenges
- Ensure engagement delivery aligns to client outcomes, quality standards, and commercial commitments
Responsibilities
- Client Leadership & Relationship Management: Build and sustain trusted relationships with senior client stakeholders; Lead key client meetings and forums focused on delivery progress, risks, and decision-making; Shape client thinking by bringing insight, challenge, and integrated perspectives; Manage stakeholder expectations across complex, multi-workstream delivery environments; Represent Korn Ferry with credibility and confidence in complex client environments.
- Commercial & Financial Ownership: Own engagement financials, including forecasting, revenue recognition, billing, and margin; Proactively manage scope changes and commercial risks; Balance delivery excellence with commercial outcomes and profitability; Identify and support follow-on and cross-solution opportunities through delivery insight; Lead or support proposal development, pricing, and commercial structuring.
- Team Leadership & Capability Building: Matrix-lead and coordinate diverse high-performing delivery teams across Korn Ferry solutions; Coach and develop junior consultants, fostering growth, accountability, and inclusion; Provide quality assurance and oversight across engagement deliverables; Contribute to the development of delivery capability and consulting excellence across the firm.
- Continuous Improvement & Firm Contribution: Contribute to the development of delivery best practices and engagement management capability; Share learning and insights across the Consulting community; Contribute to thought leadership, propositions, and go-to-market initiatives; Support market-facing activity (e.g. client events, publications, industry engagement); Support internal initiatives aimed at improving delivery excellence and client experience.
- Advanced engagement management capability: Proven ability to lead large, complex programmes with structure and accountability; Strong client leadership skills; Commercial acumen; Structured problem-solving; Inclusive leadership style; Resilience and adaptability; Technology literate (e.g., Microsoft Office, AI-enabled tools).
Qualifications
- Significant experience leading the delivery of complex consulting or professional services engagements
- Proven track record of managing multi-disciplinary, matrixed teams
- Experience owning engagement financials and commercial outcomes
- Strong understanding of programme and project management disciplines
- Bachelor's degree or equivalent professional experience
Korn Ferry is a global consulting firm that powers performance.
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