Insurance IT Service Delivery Leader in Milton Keynes

Insurance IT Service Delivery Leader in Milton Keynes

Milton Keynes Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
Korn Ferry

At a Glance

  • Tasks: Lead a team to enhance IT service delivery and manage essential insurance applications.
  • Company: Korn Ferry, a leading global organisational consulting firm.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a dynamic team focused on continuous improvement and operational excellence.
  • Why this job: Make a significant impact on IT service management in the insurance sector.
  • Qualifications: Experience in incident management and strong leadership skills required.

The predicted salary is between 63000 - 77000 Β£ per year.

Korn Ferry in the United Kingdom seeks an experienced Service Delivery Manager to own and continuously improve the ITSM framework across incidents, problems, changes, releases and the service lifecycle.

You will lead a small application support team and coordinate third-party vendors to ensure stability of essential insurance applications.

The role requires strong incident and problem management, RCA capability, and delivery of operational readiness with SLAs and KPIs.

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Insurance IT Service Delivery Leader in Milton Keynes employer: Korn Ferry

Korn Ferry is an exceptional employer that prioritises diversity and inclusion, fostering a collaborative work culture in the heart of Greater London. With a strong focus on employee growth, we offer numerous opportunities for professional development and leadership advancement, making it an ideal environment for those looking to make a meaningful impact in assessment and succession planning.

Korn Ferry

Contact Details:

Korn Ferry Recruitment Team

We think you need these skills to ace Insurance IT Service Delivery Leader in Milton Keynes

IT Service Management (ITSM)
Incident Management
Problem Management
Root Cause Analysis (RCA)
Operational Readiness
Service Level Agreements (SLAs)
Key Performance Indicators (KPIs)