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- Tasks: Drive strategic initiatives and enhance operational performance across teams.
- Company: Join a leading organisation shaping operations in the UK and Europe.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Be a key player in strategic decision-making and operational excellence.
- Qualifications: Experience in business management and strong analytical skills required.
- Other info: Collaborate with senior leaders and lead impactful cross-functional projects.
The predicted salary is between 36000 - 60000 £ per year.
The Office of the COO plays a central role in supporting Group Operations across the UK and Europe. We are seeking a Strategy & Operations/Business Manager to work within the Office of the COO, partnering closely with two Operations functions: the International Delivery Centre and the Data Office. Reporting to the Head of the Office of the COO and embedded with both functions, the role ensures effective day-to-day operations while driving strategic priorities. This includes financial and resource management, governance, risk and controls, executive reporting, communications, and delivery of improvement initiatives. The role holder will be a key member of both senior leadership teams and will lead cross-functional projects to enhance operational performance.
Key Responsibilities
- Partner with functional leadership to deliver strategic objectives.
- Oversee operational performance, improving processes and ways of working.
- Work with Finance on budgeting, forecasting, and headcount planning.
- Develop and implement workforce and resource strategies.
- Manage governance, risk, audit actions, and control frameworks.
- Produce clear, concise executive reporting and presentations.
- Lead internal communications, including town halls and leadership events.
- Coordinate and deliver cross-Operations initiatives and projects.
- Support priority programmes across the International Delivery Centre and Data Office.
Skills & Experience
Essential
- Proven experience in business management, strategy, or operations roles.
- Strong financial, resource, and risk management capability.
- Excellent stakeholder management and relationship-building skills.
- Highly organised with strong analytical and problem-solving abilities.
- Confident working with financial data and Excel.
- Effective communicator with experience operating in matrixed organisations.
- Delivery-focused with strong attention to detail.
Desirable
- Experience delivering projects or process improvements in complex environments.
- Understanding of corporate support functions (HR, Finance, Risk, Communications).
- Knowledge of the general or specialty insurance market.
Strategy & Operations Manager in London employer: Korn Ferry
Contact Detail:
Korn Ferry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. We recommend practising common interview questions and tailoring your answers to highlight your experience in strategy and operations management.
✨Tip Number 3
Showcase your skills with a portfolio! If you’ve led projects or improved processes, gather evidence of your achievements. We love seeing tangible results that demonstrate your impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can drive strategic objectives in our team.
We think you need these skills to ace Strategy & Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategy & Operations Manager. Highlight your experience in business management and operations, and don’t forget to showcase your financial and resource management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Office of the COO. Mention specific projects or experiences that align with the responsibilities listed in the job description.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, include examples of how you've used data to drive decisions or improve processes in your previous roles. We want to see your problem-solving prowess!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who follow instructions!
How to prepare for a job interview at Korn Ferry
✨Know Your Numbers
As a Strategy & Operations Manager, you'll be dealing with financial data and resource management. Brush up on your budgeting and forecasting skills before the interview. Be ready to discuss how you've used financial data to drive strategic decisions in your previous roles.
✨Showcase Your Stakeholder Skills
This role requires excellent stakeholder management. Prepare examples of how you've built relationships and collaborated with different teams. Think about specific projects where your communication skills made a difference in achieving operational goals.
✨Be Process-Oriented
The job involves improving processes and ways of working. Come prepared with examples of process improvements you've implemented in the past. Highlight your analytical skills and how they helped you identify inefficiencies and propose effective solutions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential challenges you might face in this role, such as managing risk or coordinating cross-functional projects, and prepare your responses to demonstrate your strategic thinking.
