Executive Assistant

Using organisational knowledge of procedures, the Executive Assistant provides administrative support to managers and colleagues at varied levels within Korn Ferry. The position is responsible for coordinating calendars, travel schedules, on-site services, and preparing expense reports. As a central point of contact, the role ensures high‑quality customer service to internal and external clients and visitors.

The ideal candidate will possess administrative operations experience, work independently while taking direction from managers, and be well‑organised, self‑starter, flexible, and resourceful. The role requires initiative, organisational skills, and a professional, polished manner to ensure high client satisfaction both internally and externally. Experience in a professional office environment and strong technical skills are required. Core competencies include quality control, attention to detail, prioritisation, communication, problem‑solving, adaptability, and empathy.

Primary Responsibilities

Office Support

• Serve as central point of contact for administrative enquiries and for consultants to access specialised services including graphics, production, and operations. Use knowledge of corporate resources and strong internal relationships to work efficiently
• Coordinate travel schedules, both domestic and international for consultants, preparing a detailed itinerary prior to departure
• Assist with other administrative and operational duties such as file maintenance, photocopying, scanning, mailings, troubleshooting, and meeting planning
• Update the distribution list and coordinate regular mailings
• Flag related issues with manager
• Support other colleagues when possible and needed (e.g., providing coverage for other administrative assistants) and provide timely answers to requests

Meeting Support

• Maintain calendars including internal meetings, conference calls involving multiple time zones, setting virtual meetings, and client meetings; ensure IT equipment is set up and coordinate materials, supplies, and catering as required
• Support on‑site activities related to employee orientation

Business Support

• Collaborate with consultants and accounting to open projects and follow up on receivables as needed
• Prepare and submit regular and accurate expense reports and reconcile statements
• Code and submit invoices, and prepare check requests
• Prepare/save regular timesheets, showing utilisation time allocated to engagements
• Use utmost discretion and professionalism when working with confidential information
• Compile, prepare, edit, and format various reports, presentations, and business documents; analyse data and information from identified sources within prescribed guidelines and procedures

Education, Experience & Other Qualifications

• Candidates must be either educated to degree level or have equivalent qualifications or demonstrable work experience in the EA/administration field
• Excellent PowerPoint skills with high proficiency in the Microsoft Office suite (Outlook, Word and Excel)
• Relevant experience of supporting leaders and senior professionals within a Professional Services environment
• Working knowledge of HCM, SAP and Salesforce
• Office machine skills required for printers, photocopiers, binding machines and mailing equipment
• Strong computer and Internet research skills related to administrative work
• Client management/service experience preferred
• Demonstrated track record of sound judgment and professionalism with the ability to work with leaders; high degree of interpersonal and professional savvy across varying levels of internal management, staff, clients and associates, and the ability to manage expectations
• Ability to plan complex international travel to a highly detailed level
• Ability to maintain confidentiality and discretion in dealing with sensitive matters
• Strong analytical skills and ability to translate to operational processes
• Must be able to work independently with little supervision but able to take direction from management, be detail oriented, be proactive, at times flexible in terms of hours/responsibilities and able to organize and prioritise multiple deadlines
• Excellent written and verbal communication skills; customer service focused with excellent phone etiquette
• Able to make timely decisions and drive to action
• Excellent organisational capabilities with a high degree of prioritisation
• Basic project management and coordination skills preferred

Competencies

• Customer focus: Building strong customer relationships and delivering customer‑centric solutions
• Drives results: Consistently achieving results, even under tough circumstances
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Being resilient: Rebounding from setbacks and adversity when facing difficult situations
• Manages Complexity: Making sense of complex, high‑quantity and sometimes contradictory information to effectively solve problems
• Plans and Aligns: Planning and prioritising work to meet commitments aligned with organisational goals
• Communicates Effectively: Developing and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences
• Demonstrates Self‑awareness: Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses

Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.

Korn Ferry is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristic protected by federal, state, or local law.