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- Tasks: Drive strategic initiatives and enhance operational performance across teams.
- Company: Join a leading organisation shaping operations in the UK and Europe.
- Benefits: Competitive salary, professional development, and opportunities for growth.
- Why this job: Be a key player in strategic decision-making and impactful projects.
- Qualifications: Experience in business management and strong analytical skills required.
- Other info: Dynamic role with exposure to senior leadership and cross-functional collaboration.
The predicted salary is between 48000 - 72000 £ per year.
The Office of the COO plays a central role in supporting Group Operations across the UK and Europe. We are seeking a Strategy & Operations/Business Manager to work within the Office of the COO, partnering closely with two Operations functions: the International Delivery Centre and the Data Office. Reporting to the Head of the Office of the COO and embedded with both functions, the role ensures effective day-to-day operations while driving strategic priorities. This includes financial and resource management, governance, risk and controls, executive reporting, communications, and delivery of improvement initiatives. The role holder will be a key member of both senior leadership teams and will lead cross-functional projects to enhance operational performance.
Responsibilities
- Partner with functional leadership to deliver strategic objectives.
- Oversee operational performance, improving processes and ways of working.
- Work with Finance on budgeting, forecasting, and headcount planning.
- Develop and implement workforce and resource strategies.
- Manage governance, risk, audit actions, and control frameworks.
- Produce clear, concise executive reporting and presentations.
- Lead internal communications, including town halls and leadership events.
- Coordinate and deliver cross-Operations initiatives and projects.
- Support priority programmes across the International Delivery Centre and Data Office.
Qualifications
Essential
- Proven experience in business management, strategy, or operations roles.
- Strong financial, resource, and risk management capability.
- Excellent stakeholder management and relationship-building skills.
- Highly organised with strong analytical and problem-solving abilities.
- Confident working with financial data and Excel.
- Effective communicator with experience operating in matrixed organisations.
- Delivery-focused with strong attention to detail.
Desirable
- Experience delivering projects or process improvements in complex environments.
- Understanding of corporate support functions (HR, Finance, Risk, Communications).
- Knowledge of the general or specialty insurance market.
Strategy & Operations Manager in City of Westminster employer: Korn Ferry
Contact Detail:
Korn Ferry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in strategy and operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges. This shows you’re genuinely interested and ready to contribute to their strategic objectives right from the get-go.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new opportunities. We often post roles that might not be on other job boards, so keep an eye out!
✨Tip Number 4
Practice your pitch! Be ready to explain how your experience aligns with the role of Strategy & Operations Manager. Highlight your skills in financial management and process improvement to stand out.
We think you need these skills to ace Strategy & Operations Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategy & Operations Manager. Highlight your experience in business management and operations, and don’t forget to showcase your financial and resource management skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific projects or experiences that align with the responsibilities listed in the job description.
Showcase Your Analytical Skills: Since the role requires strong analytical abilities, include examples of how you've used data to drive decisions or improve processes in your previous roles. We love seeing those problem-solving skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Korn Ferry
✨Know Your Numbers
As a Strategy & Operations Manager, you'll be dealing with financial data and resource management. Brush up on your budgeting and forecasting skills before the interview. Be ready to discuss how you've successfully managed finances in previous roles, and prepare some examples that showcase your analytical abilities.
✨Master Stakeholder Management
This role requires excellent relationship-building skills. Think about past experiences where you’ve successfully collaborated with different teams or stakeholders. Prepare to share specific examples of how you navigated complex relationships and drove strategic objectives forward.
✨Showcase Your Problem-Solving Skills
With a focus on improving processes and operational performance, be prepared to discuss challenges you've faced in previous roles. Highlight your problem-solving approach and any innovative solutions you've implemented. This will demonstrate your ability to think critically and enhance operational efficiency.
✨Communicate Clearly and Confidently
Effective communication is key in this position, especially when it comes to executive reporting and internal communications. Practice articulating your thoughts clearly and concisely. Consider preparing a brief presentation on a relevant topic to showcase your communication skills during the interview.
