At a Glance
- Tasks: Assist customers, manage stock, and create a welcoming shopping experience.
- Company: Korea Foods Company, the largest importer of Korean food in Europe.
- Benefits: Birthday off, yearly bonus, 28 days holiday, and staff discounts.
- Other info: Flexible hours with opportunities for growth in a vibrant team.
- Why this job: Join a family-owned business and be part of exciting expansion plans.
- Qualifications: Strong communication skills and ability to lift mid-heavy goods.
Overview
Korea Foods Company is a family-owned importer, distributor, and retailer of Korean and other Asian food. We are the largest importer of Korean food in Europe, distribute to 1200 wholesale customers, including the major multiples, and operate 19 retail shops in the UK.
We pride ourselves on working hard, quickly, and we are currently undertaking new expansion plans that will drive the company’s capabilities further.
Employment Details
Contract: Permanent, Part-time, Zero hours contract, Subject to 3-month probation
The role is open for multiple candidates.
Key Responsibilities
- Maintain, handle and replenish stock throughout the store, ensuring that all stock is displayed in a professional and orderly manner;
- Maintain a responsible, safe and professional manner at all times;
- Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience;
- Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on products on promotion;
- Ensure the store is maintaining a safe and hygienic environment at all times through general cleaning as you fulfil your regular duties;
- Provide administrative support if/when needed;
- Be conscious of visiting customers and stay vigilant for any potential shoplifters, raising any issues with store management;
- Any other reasonable management requests.
Person Specification
- Fluency in any of the following languages would be beneficial: Korean, Cantonese, Mandarin, Japanese, Thai or Vietnamese
- Able to lift mid-heavy goods weighing 20kg and over
- Valid UK working permit
- Ability to work flexibly within a team or alone
- Comply with all health and safety regulations pertaining to your role
- Strong communication/customer service/organizational skills
Benefits
- Paid day off on your birthday
- Yearly bonus
- Holiday starting at 28 days plus a personal day rising to 29 days after 5 years (Bank holidays inclusive)
- Pension scheme -3% contributed by the company
- Annual pay review
- 5% discount from Company’s retail stores Seoul Plaza and Cash and Carry
Job Details
Job Types: Full-time, Permanent
Pay: £12.21 per hour
Application questions
- Can you work on Saturdays and Sundays?
- Do you have any limitation on shift arrangement?
- Are you able to lift mid heavy goods at 20kg when receiving deliveries?
- If you are holding a VISA, please also advise the visa type and the expiry date for the current visa.
Work authorisation
- United Kingdom (required)
Work Location
In person
Shop Assistant in Birmingham employer: Korea Foods
Korea Foods Company is an exceptional employer that values its employees through a supportive work culture and numerous benefits, including a paid day off on your birthday and a generous holiday allowance. With opportunities for growth and development as the company expands, team members can thrive in a dynamic environment while enjoying a 5% discount at our retail stores. Join us in creating memorable shopping experiences in a friendly atmosphere where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Korea Foods Company. Understand their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Shop Assistant, you'll be engaging with customers all day. Think of scenarios where you can demonstrate your friendliness and product knowledge. Role-play with a friend or even in front of the mirror!
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but comfortable. You want to look professional while also being ready to lift those mid-heavy goods if needed. First impressions matter!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. Plus, you might find some insider tips on the process there!
We think you need these skills to ace Shop Assistant in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves customer interaction.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for at Korea Foods Company. This shows us that you’ve done your homework and are genuinely interested in the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about your experience and why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Korea Foods
✨Know Your Products
Before the interview, take some time to familiarise yourself with Korea Foods Company's product range. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is key for a Shop Assistant role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your ability to create a positive shopping experience.
✨Be Ready for Practical Questions
Expect questions about handling stock and maintaining a safe environment. Brush up on health and safety regulations relevant to retail, and be prepared to discuss how you would manage stock replenishment and cleanliness in the store.
✨Flexibility is Key
Since the role requires flexibility, be ready to discuss your availability and willingness to work various shifts, including weekends. Highlight any previous experience working in dynamic environments where adaptability was essential.
