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- Tasks: Assist customers, manage stock, and create a welcoming shopping experience.
- Company: Join Korea Foods Company, a leading family-run business in Korean food supply.
- Benefits: Permanent role with competitive pay and opportunities for growth.
- Why this job: Be part of a dynamic team and make a real impact in the community.
- Qualifications: Fluency in Asian languages is a plus; strong communication skills required.
- Other info: Enjoy a fast-paced environment with recognition for personal achievements.
The predicted salary is between 24000 - 36000 £ per year.
The CompanyKorea Foods Company is the leader in the supply of Korean food in the UK. A family‑run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double‑digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast‑paced place to work, with ambiguity and transparency that is often associated with family‑run businesses. It is, also, whilst not for the faint‑hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.
Contract: Permanent, Full‑time, Subject to 3‑month probation
Hours: 35 hours per week, weekend availability required
Key Responsibilities:
- Maintain, handle and replenish stock throughout the store, ensuring that all stock is displayed in a professional and orderly manner.
- Maintain a responsible, safe and professional manner at all times.
- Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience.
- Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on products on promotion.
- Ensure the store is maintaining a safe and hygienic environment at all times through general cleaning as you fulfil your regular duties.
- Provide administrative support if/when needed.
- Be conscious of visiting customers and stay vigilant for any potential shoplifters, raising any issues with store management.
- Any other reasonable management requests.
Person Specification:
- Fluency in any of the following languages would be beneficial: Korean, Cantonese, Mandarin, Japanese, Thai or Vietnamese.
- Able to lift mid‑heavy goods weighing 20kg and over.
- Valid UK working permit.
- Ability to work flexibly within a team or alone.
- Comply with all health and safety regulations pertaining to your role.
- Strong communication/customer service/organizational skills.
IMPORTANT NOTICE: Our hiring team will review all submitted applications once CVs have been uploaded. If your qualifications align with our requirements, expect a call or an email from one of our recruiters to arrange an interview. In case you do not receive a response within 14 days, we regretfully inform you that your application has not progressed further in this instance. To maintain our operational efficiency, we kindly discourage personal visits or calls to the shop. We deeply appreciate your understanding and cooperation.
Shop Assistant in Oxford employer: Korea Foods Company
Contact Detail:
Korea Foods Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Assistant in Oxford
✨Tip Number 1
Get to know the company! Research Korea Foods Company and its products. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! As a Shop Assistant, you'll be engaging with customers all day. Role-play with friends or family to nail down how to create that positive shopping experience we value.
✨Tip Number 3
Be ready to showcase your teamwork! We love a collaborative spirit here at Korea Foods. Think of examples from past experiences where you worked well in a team and be prepared to share them during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by our hiring team. Plus, it shows us you’re serious about joining the Korea Foods family!
We think you need these skills to ace Shop Assistant in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shop Assistant role. Highlight any customer service experience and your ability to work in a fast-paced environment, as these are key for us at Korea Foods Company.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to work with us and how you can contribute to creating a positive shopping experience for our customers.
Show Off Your Language Skills: If you speak any of the languages mentioned in the job description, make sure to include that in your application. It’s a great way to stand out and show us you can connect with our diverse customer base!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at Korea Foods Company
✨Know Your Products
Before the interview, take some time to research Korea Foods Company and its product range. Familiarise yourself with popular items and any promotions they might have. This will not only show your enthusiasm for the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
As a Shop Assistant, customer interaction is key. Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create a positive shopping experience.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. For instance, you might be asked how you would handle a busy day in the store or what steps you would take if you noticed a potential shoplifter. Practising these scenarios can help you respond confidently.
✨Emphasise Teamwork and Flexibility
Korea Foods Company values teamwork and flexibility. Be prepared to discuss how you work well in a team and adapt to changing situations. Share specific examples of times when you collaborated with others or adjusted your approach to meet the needs of the business.
