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- Tasks: Support the Shop Manager and lead in their absence while ensuring excellent customer service.
- Company: Join Korea Foods Company, a dynamic leader in Korean food supply in the UK.
- Benefits: Enjoy a permanent, full-time role with opportunities for growth and recognition.
- Other info: Flexible working hours and a chance to engage with diverse customers.
- Why this job: Be part of a fast-paced environment where your contributions truly matter.
- Qualifications: Previous retail experience and strong communication skills are a plus.
The predicted salary is between 25000 - 30000 £ per year.
Hours per week: 45 hours per week, weekend availability is required.
Contract: Permanent, Full-time, Subject to 3-month probation.
Expected Start date: ASAP.
Reports To: Shop Manager.
Location: Onsite.
Main Purpose and Scope of the Job:
As an Assistant Manager you will be supporting the Shop Manager in the running of the shop, and take on a leading role in the Manager’s absence. You will be expected to be self‑motivated and enthusiastic, with good customer service and retail administration skills as well as the ability to work well under pressure and to meet targets.
Key Responsibilities:
- Ensure accurate operation of shop tills, ensuring that the correct monies are received and exchanged;
- Maintain and replenish stock throughout the store;
- Ensure that stock is displayed in a professional and orderly manner;
- Maintain a responsible, safe and professional manner at all times;
- Engage and interact with all customers in a welcoming, friendly and professional manner – creating a positive and memorable shopping experience;
- Demonstrate knowledge of the product range sold by Korea Foods Company, and when appropriate offer advice on said products;
- Ensure the store is maintaining a safe and hygienic environment at all times through general clean as you go duties and regular housekeeping duties;
- Provide administrative support if/when needed;
- Be conscious of visiting customers and vigilant for any potential shop lifters, raising any issues with Store Management;
- Any other reasonable management requests.
Person Specification:
- Valid UK working permit;
- Ability to work flexibly within a team or alone;
- Comply with all health and safety regulations pertaining to your role;
- Strong communication / customer service / organisational skills;
- Previous retail manager or supervisory experience would be beneficial.
The Company:
Korea Foods Company is the leader in the supply of Korean food in the UK. A family-run business, established in 1999, Korea Foods Company has over 500 employees working within its Head Office, Logistics Centres, and Retail Stores. We import from key brands in Korea, and distribute to the Asian community, focusing on East Asian consumers. We have also seen substantial growth within the supermarket multiples, securing significant listings with Tesco, Morrisons, Asda, and Costco. We also operate our own retail store network, Seoul Plaza, currently with 21 stores within the estate, with more opening in 2026. Growth has been consistently double‑digit, with a sales turnover in excess of £85 million. The company is an incredibly dynamic and fast‑paced place to work, with ambiguity and transparency that is often associated with family‑run businesses. It is, also, whilst not for the faint‑hearted, a rewarding workplace where personal achievements are recognised due to the relatively flat management structure.
Assistant Manager (SP16) employer: Korea Foods Company
Contact Detail:
Korea Foods Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager (SP16)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Korea Foods Company. Understand their products and values so you can show genuine interest and connect your experience to what they do.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail management and customer service. Think about examples from your past experiences that highlight your skills and how you’ve handled challenges.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable. It shows you take the role seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager (SP16)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to the vibrant atmosphere at Korea Foods Company.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We want to see how your skills in customer service and retail management can benefit us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Korea Foods Company
✨Know Your Stuff
Make sure you have a solid understanding of Korea Foods Company and its product range. Familiarise yourself with their offerings and be ready to discuss how you can contribute to enhancing customer experience through your knowledge.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you turned a negative experience into a positive one, as this will demonstrate your ability to engage with customers effectively.
✨Demonstrate Leadership Potential
As an Assistant Manager, you'll need to show that you can step up when the Shop Manager is absent. Share instances where you've taken the lead in previous roles, highlighting your ability to motivate a team and manage tasks under pressure.
✨Be Ready for Practical Scenarios
Expect some situational questions or role-play scenarios during the interview. Practice how you would handle stock management, customer interactions, and potential shoplifting incidents, as these are key responsibilities of the role.