Strategic Enterprise Account Executive, UK

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have saved over $500M for these companies. Kore.ai is one of the fastest growing AI companies globally and is recognised as a leader by leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others.

Founded in 2014, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai, Frankfurt, Tokyo, and Seoul. We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions.

POSITION SUMMARY

You will be responsible for establishing relationships with new enterprise customers in multiple verticals and securing contracts to achieve bookings targets. You will drive the entire sales cycle from a qualified lead to a closed sale. You will work internally with support from business development, sales engineers, vertical solution teams, partner organisations, and other sales support teams to identify and communicate Kore.ai’s portfolio of technology and solutions to meet customers’ business needs - across AI for Service, AI for Work, and AI for Process.

LOCATION: London / Remote UK

RESPONSIBILITIES

• Actively identify new enterprise customers through market research, cold calling, networking, and social media that can benefit from the company’s product suite.
• Utilise consultative selling techniques to better understand customer pain points, so you are able to offer solutions to specifically address those business needs in a customer-centric manner.
• Be comfortable educating prospective clients’ CIO and their teams on Generative AI, RAG, and Agentic Frameworks.
• Maintain a pipeline of qualified new customer opportunities equal to or above four times your annual quota to ensure ability to meet your goals.
• Articulate Kore.ai’s platform, solutions, features, differentiators, and the expected ROI to prospects via calls, emails, demonstrations, and sales meetings, to various audiences, which can include CIOs, Business Unit leaders, CxOs, and Engineers.
• Develop and maintain multi-threaded relationships with new customers and GSI partners to further identify opportunities to expand Kore.ai’s business footprint within those relationships.
• Effectively map new customer organisations to identify the targeted buyers and decision makers.
• Develop and deliver targeted presentations for new customers which include maturity models, industry trends, ROI modelling, total cost of ownership models, and case studies.
• Create proposals and collaborate with the RFx Team for responses to RFI/RFP documents.
• Develop, maintain, and review pipeline plans that outline how you will meet sales targets on an ongoing basis.

QUALIFICATIONS / SKILLS REQUIRED

• Minimum 15+ years of experience selling enterprise software or technology platforms and services into Fortune 500 accounts required.
• In addition to selling into Contact Centres, previous experience selling AI tools for employee productivity and/or experience selling RPA solutions required.
• Possess executive presence and the ability to use storytelling narrative to drive a discussion.
• Previous proven track record of consistently overachieving annual software quota of minimum of $1.8M+ required.
• Previous proven track record of signing multimillion dollar, multi-year, net new logo wins required.
• Previous proven track record of running 9-12 month+, multi-threaded sales cycles leveraging a MEDDIC framework required.
• Previous experience working in multiple industry verticals simultaneously required.
• Metrics driven sales “hunter” with a professional demeanor, impeccable integrity.
• Strong interpersonal communication skills with the ability to negotiate.
• Excellent prospecting, presentation, and networking skills across all levels within an organisation.
• Excellent verbal and written communications skills.
• Exceptional time management and organisation skills.
• Self-motivated team player with the ability to work in a fast-paced, changing environment.
• Sense of urgency and persistence.
• Energy, enthusiasm, and commitment.

EDUCATION QUALIFICATION

Bachelors or Masters in business-related fields.