At a Glance
- Tasks: Provide field service support for medical equipment in hospitals and clinics.
- Company: Leading medical devices supplier with a supportive and fun culture.
- Benefits: Competitive salary, generous holidays, pension contributions, and company vehicle.
- Other info: Dynamic role with opportunities for growth and teamwork.
- Why this job: Make a real impact in healthcare while advancing your career.
- Qualifications: HND/HNC in electronics or equivalent, with field service experience.
The predicted salary is between 38000 - 43000 £ per year.
A leading medical devices supplier is seeking a Field Service Engineer to join their team. The company is exceeding targets and offers opportunities for career advancement in a supportive culture.
The Role:
- Servicing Infusion, Intubation, Temperature Management, Ventilation, Respiratory, Tracheostomy, Breathing Systems, Monitoring, Humidification & Nebulisation and Fluid Warming.
- Most work will be in NHS but also some in private hospitals.
- Working hours are Monday-Friday 8.30am-5pm (40 hours per week).
- Provide field service support for Planned Preventive Maintenance, equipment repairs, and unscheduled call outs.
- Ensure minimal equipment downtime and monitor PPM plans safely and timely.
- Conduct installations in compliance with manufacturers' quality procedures.
- Assist engineering colleagues on installation projects and service call-outs.
- Provide service reports and relevant documentation for traceability and invoicing.
- Access spare part codes and service manuals to ensure service/repair aligns with manufacturers' guidelines.
- Use Field Mobile App device/laptop to accurately record all work carried out.
- Keep accurate account of allocated stock and complete checks as required.
- Promote the highest standard of service to ensure complete customer satisfaction.
- Travel may be required into Essex, Hertfordshire, and parts of East Anglia.
Benefits:
- £38k-£43k basic salary.
- 24 days holidays + public holidays.
- 5% EE & ER pension contributions.
- 4 x life assurance.
- Company vehicle (hybrid or electric generally).
- 15 paid company sick pay per 12 month rolling period.
- Bonus scheme.
- Company enhanced maternity pay.
The Ideal Person:
- HND/HNC in electronics or equivalent.
- Field service experience in a healthcare environment.
- Excellent customer communication & presentation skills.
- Good diagnostic electromechanical fault-finding skills.
- Customer focused with a courteous and professional manner.
- Able to prioritise workload, work to deadlines, and manage work pressures.
- Dress job smart and presentable (company branded attire available).
- Full clean driver's licence.
- Conscientious technician recognising the importance of equipment uptime.
- Prepare reports/documentation to a high level (methodical and accurate).
- Team player committed to delivering excellent service with colleagues.
If you think this role is for you, apply now!
Field Service Engineer employer: Kore Executive Ltd
As a market-leading manufacturer with a strong reputation for excellence, this company offers a dynamic work environment where employees are not only rewarded for their performance but also encouraged to grow and develop their skills. With a competitive salary package, generous commission structure, and a commitment to positive change, the Business Development Manager role provides an exciting opportunity to thrive in the South West and South Wales region while contributing to a forward-thinking organisation.
