At a Glance
- Tasks: Engage with young people through face-to-face and virtual outreach to promote mental health support.
- Company: Join Kooth, a mission-driven leader in digital mental health care.
- Benefits: Enjoy competitive salary, generous leave, professional development, and flexible working options.
- Other info: Be part of a diverse team committed to transforming mental health access.
- Why this job: Make a real difference in young people's lives while developing your skills.
- Qualifications: Strong presentation skills and experience in youth engagement or community work.
The predicted salary is between 28860 - 28860 £ per year.
Reports to: Senior Kooth Engagement Lead
Location: Hybrid | North West-based, predominantly covering Merseyside with secondary support for Greater Manchester as needed
About Us: Kooth is a fast-growing, mission-driven organisation transforming access to digital mental health support across the UK and US. Our mission is to create welcoming, accessible spaces for personalised mental health care that helps young people thrive. With 25 years of experience, Kooth has become a trusted leader in digital mental health, working alongside the NHS, government partners, and local communities to make high-quality support more accessible to young people.
What We're Looking For: The Kooth Engagement Lead is responsible for driving awareness, uptake, and sustained usage of Soluna by Kooth (for children and young people) and Qwell (for adults, where applicable). Operating through a blended approach of face-to-face and virtual-first community engagement, this role acts as the dedicated Engagement Lead for specific contracted areas, while also collaborating flexibly across local, regional, and national levels.
You will build scalable, repeatable partnership working by establishing deep community ties and robust referral pathways through live assemblies, staff training, and local multi-agency networks. While the core focus of this role is community-facing, virtual and hybrid engagement strategies serve as a vital, flexible secondary channel to extend your reach and ensure continuous service visibility with both youth and professional/referrer audiences.
How You'll Make an Impact:
- Direct Youth Outreach (In-Person & Virtual Delivery)
- School & College Assemblies: Plan and deliver engaging, high-impact in-person assemblies and workshops directly to children and young people across secondary schools, colleges, and higher education settings.
- Hybrid & Virtual CYP Engagement: Utilise live virtual assemblies and pre-recorded promotional sessions to engage hard-to-reach settings, primary school transition groups, or schools where virtual delivery is preferred.
- Awareness events: Host interactive stalls at Freshers' Fairs, health awareness days, and youth events to build direct rapport with young people, distribute resources, and drive platform registrations.
- Professional, Referrer & System Integration
- Educator & Staff Upskilling: Deliver concise face-to-face INSET sessions and live virtual briefings to teaching staff, school leaders, and pastoral teams to encourage signposting and service embedding.
- Healthcare & Community Referral Pathways: Build strong relationships with key healthcare and community referrers via site visits, virtual presentations, and self-serve toolkits.
- Parent, Carer & Trusted Adult Sessions: Host in-person and virtual information sessions, attend parents' evenings, and lead workshops to build trust, address stigma, and build awareness among parents and carers.
- Regional Network & Stakeholder Representation: Represent the organisation at critical regional network meetings to present Soluna and Qwell.
- Webinar Support, Events & Strategic Alignment
- Webinar Strategy Support: Co-host or support national and regional webinars for young people, parents/carers, educators, and healthcare professionals.
- Local & Regional Events: Represent Kooth at high-profile community events and meetings.
- Commercial & System Alignment: Collaborate closely with internal teams to ensure local engagement plans align with commissioner priorities, KPIs, and regional population goals.
- Reporting & Commissioner Reviews: Prepare clear, data-led engagement summaries linking outreach activity to platform uptake.
- Practice Development & Team Collaboration
- Active Practice Development: Contribute to practice development groups by trialling innovative in-person and virtual delivery methods.
- Team Contribution: Engage actively in team meetings, sharing regional insights, peer-mentoring, and fostering a collaborative team culture.
- CRM & Operational Excellence
- Data & CRM Hygiene: Maintain up-to-date, accurate records of all outreach visits, virtual meetings, and contact sourcing in CRM and designated internal tracking tools.
- Data-Driven Strategy: Analyse monthly performance data to refine travel routes, target under-engaging areas, and adapt outreach approaches.
Requirements:
- In-Person & Virtual Presentation: Proven ability to deliver engaging presentations, assemblies, and workshops both in a live face-to-face setting and via online platforms.
- Flexible Delivery Design: Ability to utilise multiple formats tailored to youth and professional audiences.
- Sector Knowledge: Understanding of the UK education system, youth work, NHS primary care structures, or community mental health care pathways.
- Adaptability & Autonomy: Strong self-starter with exceptional organisational and time-management skills.
- Interpersonal & Relationship Building: Outstanding communication skills with a track record of building rapport quickly.
- Data & CRM Literacy: Experience using CRM systems to log activity, manage contacts, and review performance data.
Desirable:
- FE qualification in teaching, youth work, marketing, sales, or equivalent field experience.
- Understanding of safeguarding protocols, digital health platforms, or NHS/Local Authority commissioning structures.
- Clean driving license and access to a vehicle for daily travel across assigned contract areas.
Benefits:
- Compensation: The base salary for this role is up to £28,860 annually.
- Generous Annual Leave: Enjoy 28 days of annual leave, in addition to public holidays.
- Professional Development: Benefit from our yearly professional training programmes.
- Financial Security: Plan for your future with our pension contributions and an annual performance-based bonus.
- Health and Well-being: Prioritise your health and well-being with our comprehensive AXA Health Insurance or Cash Plan.
- Life Assurance: Gain peace of mind knowing that you're covered with life assurance.
- Flexible Working: Embrace the flexibility of remote working.
- Lifestyle Benefits: Participate in the Cycle to Work Scheme and take advantage of our Incapacity Income Protection.
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual.
Kooth Engagement Lead (Face-to-Face & Virtual) in Nottingham employer: Kooth Digital Health
As a leading digital mental health service provider in the UK, we pride ourselves on fostering a supportive and innovative work culture that prioritises employee well-being and professional growth. Our Senior Clinical Psychologist role offers the opportunity to lead a multidisciplinary team while enjoying a competitive salary and extensive benefits, all within a flexible remote working environment that encourages work-life balance and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Kooth Engagement Lead (Face-to-Face & Virtual) in Nottingham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Kooth Digital Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Kooth Digital Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Kooth Digital Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Kooth Engagement Lead (Face-to-Face & Virtual) in Nottingham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Kooth Digital Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Kooth Digital Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Kooth Digital Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Kooth Digital Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Kooth Digital Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Kooth Digital Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
