At a Glance
- Tasks: Manage relationships and grow contracts to improve mental health support across London, Kent, and Medway.
- Company: Join Kooth PLC, a pioneering digital mental health provider making a real difference.
- Benefits: Competitive salary up to £48,000 plus commission, with opportunities for personal growth.
- Other info: Dynamic role with the chance to impact local communities positively.
- Why this job: Be part of a mission-driven team transforming mental health access for millions.
- Qualifications: 2+ years in relationship management with a consultative approach.
The predicted salary is between 48000 - 48000 £ per year.
Reports to: Regional Director
Direct Reports: 0
Full time position
Location: Field-based, covering ICBs across London, Kent and Medway
Salary Range: Up to £48,000, plus commission
Close Date: 17th August
Kooth PLC are on a mission to use technology as a way to remove any barriers that could prevent someone accessing the mental health support that they need. At Kooth, we create a welcoming space for effective, personalised digital mental health care. Kooth’s products are available to over 18 million users in the US and UK, who are able to go online and access effective therapy and wellbeing support by speaking to qualified counsellors to manage their mental health in a safe and anonymous way.
Kooth is the longest-established digital mental health provider in the UK, and became the first digital mental health company to list on the London Stock Exchange in 2020, so now is a great time to join and help us support more people towards better mental health.
We’re looking for a Relationship Manager to hold responsibility for a patch of around 10 existing contracts across ICBs in London, Kent and Medway, retaining and growing this book of business while identifying new opportunities within the region.
This is a commercially-minded, consultative role. You’ll work closely with Integrated Care Boards (ICBs) to ensure Kooth and Qwell’s services are genuinely meeting local priorities for children, young people, and adults—helping to make sure people can access the right mental health support when they need it, whether that’s through schools, the NHS, local authorities, employment services, or other community pathways.
You won’t be “selling” in the traditional sense; you’ll be asking insightful questions, understanding gaps in local provision, and demonstrating how Kooth and Qwell can help address those needs.
Requirements
- Essential
- 2+ years’ experience in a Relationship Manager
Relationship Manager in London employer: Kooth Digital Health
Kooth Digital Health is an exceptional employer that prioritises the growth and development of its team members, particularly in the rewarding field of mental health support. Located in Runcorn, this voluntary role offers students a unique opportunity to gain hands-on experience while making a meaningful impact on the lives of young people. With paid travel expenses for training events and a supportive work culture, Kooth fosters an environment where you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Kooth Digital Health!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Kooth Digital Health.
We think you need these skills to ace Relationship Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Kooth Digital Health. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Kooth Digital Health and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Kooth Digital Health. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Kooth Digital Health's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Kooth Digital Health
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Kooth Digital Health.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Kooth Digital Health will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Kooth Digital Health and how you would contribute to adapting HR strategies.
