At a Glance
- Tasks: Lead engaging virtual assemblies and webinars to promote mental health support for young people.
- Company: Join Kooth, a mission-driven leader in digital mental health transformation.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on continuous improvement.
- Why this job: Make a real difference in young people's lives through innovative mental health solutions.
- Qualifications: Experience in virtual delivery and exceptional communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
- Reports to: Senior Kooth Engagement Lead
- Location: UK (Remote)
- Company: Kooth Digital Health
- Job Title: Kooth Engagement Lead
- Reports to: Senior Kooth Engagement Lead
- Location: UK (Remote)
- Company: Kooth Digital Health
About Us
Kooth is a fast-growing, mission‑driven organisation transforming access to digital mental health support across the UK and US.
Listed on the London Stock Exchange (AIM: KOO), our mission is to create welcoming, accessible spaces for personalised mental health care that helps young people thrive.
With 25 years of experience, Kooth has become a trusted leader in digital mental health, working alongside the NHS, government partners, and local communities to make high‑quality support more accessible to young people.
- Building on this foundation, we've expanded
- Soluna
, our innovative digital mental health platform, across both the US and UK.
First launched in California in 2024, Soluna has since expanded into New Jersey and Michigan.
- In September 2026, we reached another exciting milestone with the launch of
- Soluna by Kooth in the UK
, bringing together our experience and innovation across both markets.
Through professional mental health support, moderated peer communities, and self‑guided tools, we're helping young people access the support they need, when they need it.
At Kooth, we're more than a digital mental health platform. We're purpose‑driven, people‑centred, and grounded in our values:
Alongside You, Flexible, Compassionate, Committed, and Safe.
If you're looking for meaningful work with measurable impact, you'll find it here.
Learn more at Kooth and Soluna.
What We’re Looking For
The Kooth Engagement Lead is responsible for driving awareness, uptake, and sustained usage of Soluna by Kooth (for children and young people) and Qwell (for adults, where applicable).
- Virtual Engagement & Outreach (CYP & Education)
- Digital Assembly & Session
Delivery: Plan and deliver engaging, high-impact virtual assemblies and presentations directly to children and young people (CYP) in secondary schools, colleges, and higher education settings.
- Selective In-Person
Outreach: Deliver high-value in-person engagement (such as major community events or Freshers' Fairs) on an occasional, strategic basis where maximum impact is guaranteed.
- Professional, Referrer & Community System Integration
- Flexible Delivery Models for
Professionals: Promote Soluna and Qwell through adaptive formats including live virtual delivery, pre-recorded material, and self-serve partner toolkits to fit around the scheduling demands of educators, healthcare staff, and community leaders.
- Educator & Staff
Upskilling: Deliver concise virtual awareness sessions and asynchronous resources to teaching staff, school leaders, and pastoral teams to encourage signposting and service uptake.
- Healthcare & Community
- Referral
Pathways: Drive service uptake and signposting for Soluna and Qwell by partnering with key healthcare and community referrers including GP surgeries, CAMHS, A&E, Family Hubs, and local leaders to embed both platforms into local care pathways.
- Parent & Carer/ Trusted
- Adult
Awareness: Deliver virtual information sessions and distribute digital communications to build trust and awareness among parents and carers.
- Ensure that parents and carers/ trusted adult resources are embedded within referrer
- Regional Network & Stakeholder
Representation: Represent the organisation at critical regional network meetings to present Soluna and Qwell, liaising with Line Managers and Relationship Managers to ensure appropriate service representation.
- Webinar Strategy & Delivery
- National & Regional
- Webinar
Hosting: Co-host and deliver national and regional webinars targeting young people, parents/carers, educators, and healthcare professionals as a core channel of virtual strategy delivery.
- Webinar Content Adaptation: Tailor webinar content and interactive features to suit specific audience needs, commissioner priorities, and contract campaign themes.
- Strategic Alignment, Cross-Regional Support & Commissioner Collaboration
- Dedicated Contract Lead & Cross-Regional
Delivery: Serve as the main engagement contact for dedicated contract areas while working flexibly across regions and nationally to share best practice, support peer contracts, and deliver multi-region initiatives.
- Commercial & System
Alignment: Collaborate closely with internal teams, particularly the Commercial team, to ensure local engagement plans align with commissioner KPIs, priorities, and regional population goals.
- Reporting & Reviews: Prepare clear, data‑led engagement summaries and reports; present findings directly during quarterly commissioner review meetings.
- Target & Contact
Sourcing: Proactively source and verify new contacts across healthcare, education, and third-sector organisations, ensuring key stakeholders are captured directly within company systems.
- Practice Development & Team Collaboration
- Active
- Practice
Development: Actively participate in practice development groups, trial innovative virtual delivery methods, refine presentation materials, and contribute to continuous service improvement across the engagement team.
- Team Contribution: Engage actively in team meetings, sharing local insights, peer‑mentoring, and fostering a collaborative team culture.
- CRM & Operational Excellence
- Data & CRM Hygiene: Maintain up-to-date, accurate records of all outreach, contact sourcing, and engagement activities in Hub Spot and designated internal tracking tools.
- Data-Driven Strategy: Analyse monthly performance data to refine and adapt virtual outreach approaches in agreement with your Line Manager.
- Key Performance Indicators (KPIs) & Breakdown of Focus
- Direct CYP Outreach & Webinars (Virtual-First & Digital Toolkits): 45% Delivering live virtual assemblies, national/regional webinars, pre‑recorded promotional rollouts, and digital student campaigns.
- Referrer & System Upskilling (Education, Health, Community): 30% Delivering live virtual training, professional webinars, pre‑recorded briefings, and self‑serve toolkits to school staff, primary care/GP teams, CAMHS, Family Hubs, and community leaders.
- Strategic Alignment, Commissioner Reporting & Commercial Co‑working: 15% Quarterly review reporting, cross‑regional project support, partner meeting presentations, and strategy alignment with Commercial colleagues.
- Practice Development & Team Participation: 5% Actively contributing to practice development initiatives, trialling new outreach methods, and participating in team meetings.
- CRM, Data & Administration (Hub Spot): 5% Sourcing contacts, recording engagement metrics, maintaining database hygiene, and monthly planning.
Requirements
What You’ll Bring
- Proven experience in virtual delivery, online training, webinar hosting, or public speaking to diverse audiences (young people, educators, healthcare professionals).
- Ability to design and utilise flexible delivery models (live virtual, webinars, pre‑recorded modules, and self‑serve toolkits) tailored to both youth and professional referrer audiences.
- Adaptability to manage dedicated contract responsibilities while seamlessly collaborating across regional and national projects.
- A collaborative mindset with a desire to contribute actively to team meetings and practice development groups.
- Exceptional communication skills with the ability to build rapport and drive engagement
- #J-18808-Ljbffr
Kooth Engagement Lead in London employer: Kooth Digital Health
As a leading digital mental health service provider in the UK, we pride ourselves on fostering a supportive and innovative work culture that prioritises employee well-being and professional growth. Our Senior Clinical Psychologist role offers the opportunity to lead a multidisciplinary team while enjoying a competitive salary and extensive benefits, all within a flexible remote working environment that encourages work-life balance and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Kooth Engagement Lead in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Kooth Digital Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Kooth Digital Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Kooth Digital Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Kooth Engagement Lead in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Kooth Digital Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Kooth Digital Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Kooth Digital Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Kooth Digital Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Kooth Digital Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Kooth Digital Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
