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- Tasks: Support young people with emotional wellbeing through digital platforms and moderate community content.
- Company: Join Kooth, the UK's largest digital mental health platform for young people, listed on the London Stock Exchange.
- Benefits: Enjoy remote work, competitive salary, generous leave, and professional development opportunities.
- Why this job: Make a real impact on youth mental health while working in a supportive and inclusive environment.
- Qualifications: Degree in relevant fields or significant experience in mental health support required.
- Other info: Flexible hours with shifts between 12pm-10pm weekdays and 5pm-10pm weekends.
The predicted salary is between 20000 - 30000 £ per year.
Part-time: 26 hours per week
Application End Date: 7/7/25
Start date - 18/8/25
This position is fully remote and our working hours are between 12.00pm to 10pm and weekends working 5.00pm to 10.00pm.
Kooth is a fast-growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support. Working in partnership with the NHS, we are already the UK's largest digital mental health platform for young people aged 10-25.
Role Objective
Offer digital emotional well-being support to children and young people, and moderate service user content to ensure the online community is a safe and confidential environment.
Main Responsibilities
- Offering digital emotional wellbeing support to children and young people.
- Providing text-based online support and advice within the iThrive Clinical & Operational model.
- Assessing and managing risks and needs of each person you speak to.
- Appropriately signposting and referring.
- Provide support through drop-in chats and messaging to help with physical, emotional and mental health issues and distress.
- Moderation of service user submitted content, journals and goals.
- Creating content to promote peer support.
- Facilitate, support and moderate Live Forums.
- Attend and effectively contribute to internal clinical support and team meetings.
Requirements
- Essential: Degree in a relevant subject such as youth work, social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification; or qualified by experience with significant demonstrable professional training in Mental Health support.
- Working knowledge and understanding of safeguarding and child protection policies and legislation.
- Desirable: A relevant professional mental health qualification and demonstrable experience.
- Ongoing specialist training in Mental Health, Suicide Prevention and Self-Harm Mitigation Training.
- Personal and Clinical Skills: Knowledge of the purpose of moderating service user submitted content.
Working Hours
We offer contracts of 26 hours (35 hours is full-time). The service runs from 12pm to 10pm (Mon - Fri) and 6pm - 10pm (Sat - Sun).
Benefits
- Competitive Salary: Dependant on experience up to £25,207 (full-time equivalent) p/a pro-rata if part-time.
- Generous Annual Leave: Enjoy 36 days of annual leave, including public holidays.
- Professional Development: Benefit from yearly professional training programmes.
- Financial Security: Pension contributions and annual company share option awards.
- Health and Well-being: Comprehensive AXA plan and access to an Employee Assistance Programme (EAP).
- Life Assurance: Coverage providing up to four times your annual salary.
- Flexible Working: Remote working options available.
- Lifestyle Benefits: Incapacity Income Protection.
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all.
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process.
Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.
Emotional Wellbeing Practitioner employer: Kooth Digital Health
Contact Detail:
Kooth Digital Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emotional Wellbeing Practitioner
✨Tip Number 1
Familiarise yourself with Kooth's mission and values. Understanding our commitment to providing digital mental health support will help you align your responses during interviews, showcasing your passion for the role.
✨Tip Number 2
Engage with online communities related to emotional wellbeing and mental health. This will not only enhance your knowledge but also demonstrate your proactive approach to staying informed about current trends and issues in the field.
✨Tip Number 3
Prepare to discuss your experience with safeguarding and child protection policies. Being able to articulate your understanding of these areas will be crucial, as they are essential to the role of an Emotional Wellbeing Practitioner.
✨Tip Number 4
Practice your communication skills, especially in a text-based format. Since the role involves providing support through messaging, being able to convey empathy and clarity in your written communication is key to success.
We think you need these skills to ace Emotional Wellbeing Practitioner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the role of an Emotional Wellbeing Practitioner. Emphasise any experience in mental health support, youth work, or counselling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your understanding of the challenges faced by young people. Mention specific skills that make you a great fit for the role, such as risk management and communication abilities.
Highlight Relevant Qualifications: Clearly list your educational background and any relevant certifications, especially those related to mental health, safeguarding, and child protection. This will demonstrate your preparedness for the responsibilities outlined in the job description.
Showcase Your Understanding of the Role: In your application, reflect on the key responsibilities of the position, such as providing digital emotional wellbeing support and moderating content. Use examples from your past experiences to illustrate how you can fulfil these duties effectively.
How to prepare for a job interview at Kooth Digital Health
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Emotional Wellbeing Practitioner. Familiarise yourself with the iThrive Clinical & Operational model and be prepared to discuss how you would provide digital emotional support to children and young people.
✨Showcase Your Qualifications
Highlight your relevant qualifications, such as a degree in psychology or mental health, and any additional training you've received. Be ready to discuss how your background equips you to handle safeguarding and child protection policies effectively.
✨Demonstrate Empathy and Communication Skills
Since this role involves supporting vulnerable individuals, it's crucial to demonstrate your empathy and communication skills during the interview. Share examples of how you've successfully engaged with young people in previous roles or situations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your risk management skills and ability to moderate content. Think about past experiences where you had to make difficult decisions regarding safeguarding and how you handled them.
