At a Glance
- Tasks: Support young people in their employment journey through coaching and guidance.
- Company: Join Kooth, a mission-driven organisation transforming mental health support.
- Benefits: Competitive salary, generous leave, professional development, and flexible working options.
- Other info: Inclusive workplace committed to diversity and personal growth.
- Why this job: Make a real difference in the lives of young people while developing your career.
- Qualifications: Experience in employability support and knowledge of local job markets required.
The predicted salary is between 28979 - 35276 £ per year.
About Kooth
Kooth is a fast‑growing, mission‑driven organization that transforms access to digital mental health support across the UK and the US. We partner with the NHS and, through Soluna, provide California’s first statewide digital behavioural health platform for 13‑25‑year‑olds. Our values – Alongside You, Flexible, Compassionate, Committed, Safe – drive a purpose‑driven, people‑centred culture.
Role Overview
We are launching a hybrid Employment Coach or Specialist role, delivering coaching to young people aged 18‑25 in the West Midlands. You will spend time in both face‑to‑face support in the Birmingham area and online work with our adult mental health team, shaping the future of youth employment support.
Responsibilities
- Provide on‑the‑ground and online employment support from vocational profiling to placement, ensuring clients no longer need in‑work support.
- Guide individuals through outreach/referral, action planning, job search (including employer matchmaking), placement, and withdrawal of support.
- Collaborate with the online team and MHPs on Qwell for a seamless support pathway, combining text‑based and F2F methods.
- Deliver specialist coaching via live forums and single‑session support in text chat.
- Manage an active caseload of 20‑25, many with mental health needs, aiding them to secure sustainable paid employment.
Partnership and Stakeholder Relations
- Build positive relationships with local employers to enable clients into suitable work.
- Engage employers to match participants to roles reflecting their skills and aspirations.
- Offer flexible support and signposting to wrap‑around services, specialist provision and internal resources.
- Collaborate with Jobcentre Plus, local employers, NHS, social care, education partners and the wider community to create pathways and ensure job retention.
Clinical Administration
- Maintain accurate records and case notes using Kooth‑approved systems.
- Liaise with other professionals/services about safeguarding concerns.
- Perform all duties in line with compliance, legal requirements and internal policies, particularly safeguarding and data protection legislation.
Requirements
Essential
- Employability skills and experience supporting people through the employment journey, including basic mental health support.
- Prior Supported Employment experience or training in IPS or SEQF fidelity models.
- NVQ Level 6 or equivalent in Careers Education and Guidance, Youth and Community Work or Social Care.
- Strong knowledge of local and regional labour markets, including growth sectors, employer needs and training opportunities.
- Experience supporting people to obtain or keep work.
- Proven track record of meeting and exceeding outcomes and targets.
- Capability managing a caseload of individuals with complex needs to achieve sustainable employment.
Desirable
- Degree in a relevant subject such as social care, mental health, counselling, social work, psychology or equivalent professional qualification.
- Professional training in mental health support and working with people around emotional well‑being.
- Experience with individuals having mental health needs or similar client groups.
- Direct or indirect experience supporting those with disabilities, health conditions or complex barriers to employment.
Benefits
- Competitive Salary – Dependent on experience, £28,979.07 – £35,276.27.
- Generous Annual Leave – 36 days, including public holidays.
- Professional Development – yearly training programmes tailored to career aspirations.
- Financial Security – pension contributions and company share‑option awards.
- Health and Well‑being – AXA comprehensive plan and 24/7 Employee Assistance Programme with mental health support and GP consultations.
- Life Assurance – coverage up to four times annual salary.
- Flexible Working – remote work options.
- Lifestyle Benefits – Incapacity Income Protection.
Equal Opportunity
At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, disability or any other protected characteristic. We provide reasonable adjustments to applicants and employees with disabilities or other needs. Our recruitment, hiring and employment practices are free from discrimination and promote a respectful, dignified environment for all.
Employment Coach - Online & F2F in Birmingham employer: Kooth Digital Health
Kooth is an exceptional employer that prioritises a people-centred culture, offering a supportive and flexible work environment in Birmingham. With a strong commitment to employee growth through tailored professional development programmes, generous annual leave, and comprehensive health benefits, Kooth empowers its staff to make a meaningful impact on the lives of young people while fostering inclusivity and diversity within the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Coach - Online & F2F in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the job hunt. You never know who might have a lead or can introduce you to someone at Kooth.
✨Tip Number 2
Prepare for interviews by researching Kooth's values and mission. Show us how your skills align with our commitment to compassionate support and flexible solutions for young people.
✨Tip Number 3
Practice your coaching techniques! Whether it's face-to-face or online, being able to demonstrate your approach to supporting clients will set you apart during the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows us you're serious about joining the Kooth team.
We think you need these skills to ace Employment Coach - Online & F2F in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employment Coach role. Highlight your experience in supporting individuals through their employment journey, especially if you've worked with young people or those with mental health needs.
Showcase Your Skills:We want to see your employability skills in action! Be specific about your achievements and how you've helped others secure sustainable employment. Use examples that reflect the responsibilities mentioned in the job description.
Be Authentic:Let your personality shine through in your application. We value compassion and commitment, so share your passion for helping others and how you align with our values at Kooth. A genuine touch can make a big difference!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission-driven team.
How to prepare for a job interview at Kooth Digital Health
✨Know Your Stuff
Make sure you understand the role of an Employment Coach and the specific responsibilities outlined in the job description. Familiarise yourself with Kooth's mission and values, especially their focus on compassion and flexibility, as these will be key in your discussions.
✨Showcase Your Experience
Prepare to discuss your previous experience supporting individuals through the employment journey. Highlight any relevant training or qualifications, especially in mental health support, and be ready to share specific examples of how you've helped clients achieve sustainable employment.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask them about their experiences at Kooth and how they embody the company’s values. This shows your genuine interest in the role and helps you assess if the company culture aligns with your own values.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage a caseload with complex needs. Think of examples where you've successfully navigated challenges in similar situations, and be ready to explain your thought process and outcomes.
