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- Tasks: Lead and inspire a dynamic team to deliver top-notch customer service and drive sales.
- Company: Join a successful branch in Fareham with a focus on teamwork and growth.
- Benefits: Enjoy a bonus scheme, 33 days holiday, pension, and discounts at hundreds of retailers.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Make a real impact by managing operations and enhancing customer experiences.
- Qualifications: Proven leadership experience in a busy branch and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Purpose of the Branch Manager: We need an experienced leader to inspire and manage the operational and internal sales function of our successful Fareham branch. Our operation needs someone who can implement our company processes, motivate team members to deliver market leading service and develop sustainable profitable sales.
Location: Unit 25 Fareham Industrial Park, Standard Way, Fareham, PO16 8XJ
Reporting to: Commercial Director
Salary: Based on experience
Benefits: Bonus scheme, 33 days holiday (including bank holidays), with additional days for long service. Company pension, cycle to work scheme, on-site parking, employee discounts scheme - additional discounts across hundreds of retailers.
Responsibilities of the Branch Manager:
- Face-to-face service at the trade counter.
- Maintain and improve our high standards of Customer Service.
- Liaising with sales channels.
- Providing customers with detailed knowledge of products maintaining Branch records.
- Ensure compliance to company policies and procedures in all aspects of Branch operation.
- Maintain complete familiarity with the company ERP system to ensure accurate and efficient workflow.
- Working closely with the Finance Team, ensure efficient collection of payments, issuing of credits and administration of warranty claims.
- Stock Management.
- Efficient planning and execution of delivery schedule.
- Ensure compliance with Health and Safety regulations.
- Supporting customers with any query that might arise.
- Have excellent organisational and time management skills.
- Are a great communicator, both verbal and written.
- Have experience in running a busy branch, preferably within associated trades.
...we would like to hear from you.
BRANCH MANAGER in Hampshire employer: Kooltech Ltd
Contact Detail:
Kooltech Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BRANCH MANAGER in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can inspire and manage the team effectively.
✨Tip Number 3
Practice your communication skills! As a Branch Manager, you'll need to be a great communicator. Role-play common interview questions with a friend to build confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace BRANCH MANAGER in Hampshire
Some tips for your application 🫡
Show Your Leadership Skills: As a Branch Manager, we want to see your experience in leading teams. Highlight any past roles where you’ve inspired and motivated others to achieve great results. Use specific examples to show how you’ve implemented processes and improved service.
Tailor Your Application: Make sure your application speaks directly to the job description. We’re looking for someone who understands our operational needs, so use keywords from the listing to demonstrate that you’re the perfect fit for our Fareham branch.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your communication skills shine through, as they’re crucial for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role or our company culture.
How to prepare for a job interview at Kooltech Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the specifics of the Fareham branch operations. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team, improved customer service, or implemented processes. Be ready to discuss how you can bring that same energy to their branch.
✨Demonstrate Your Customer Service Expertise
Customer service is key in this role. Think of specific instances where you’ve gone above and beyond for customers or resolved conflicts effectively. Highlighting these experiences will show that you understand the importance of maintaining high standards in customer service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the branch's current challenges, team dynamics, or future goals. This not only shows your interest but also helps you gauge if the company is the right fit for you.